Terms of Service
You should carefully read the following Terms and Conditions. Your purchase or use of our products or services implies that you have read and accepted these Terms and Conditions.
License
ThemeSnap.com grants you non-exclusive limited license to use ThemeSnap.com created themes (CSS, custom theme images and/or graphics) and other products sold through our web site by independent content providers (the "Product(s)") in accordance with these Terms and Conditions (the "license"). See "Third-party HTML or Theme Designs" for other licensing information separate from ThemeSnap.com's themes or other products, as different licensing restrictions may apply.
GPL License Information
Drupal is open source and distributed under the GNU General Public License, version 2 or later. Therefore, any Drupal modules and theme files we might create, distribute, or "sell" from ThemeSnap.com fall under this GPL license. Theme files could consist of, but are not limited to, files that "hook" into Drupal, i.e. the page.tpl, block.tpl, template.tpl files. and certain Javascript files or modules, among others. These types of files can be distributed freely after you purchase a theme and these files are not licensed files created by ThemeSnap.com but are instead part of Drupal and covered by Drupal's GPL license.
However, certain CSS file(s) and theme images within our themes are free-standing, independent files that are used by the web browser rather than executed by Drupal. Therefore, this CSS file(s), theme's images, and other media files such as certain Javascript code(s) used by our themes, are not automatically released under the same GPL license simply because they are sent from the server to a user's browser. Essentially, images, JavaScript, and flash files that PHP sends to the browser are not affected by the GPL because they are "data" and not part of Drupal itself.
Therefore, you must obtain our permission to redistribute the images, media, and CSS files that make ThemeSnap.com themes distinctive and unique.
Third-party HTML or Theme Designs
ThemeSnap.com will, at times, purchase extended or other licensing rights to resale third-party HTML designs, PSDs, or other software on ThemeSnap.com. Certain ThemeSnap.com themes, PSDs, or other creative works or designs may be created by third-party contributors or designers. Therefore, some third-party licensing rights for themes sold from ThemeSnap.com may be restricted or may hold a different license altogether. If you have any questions regarding the usage of any product or theme sold on ThemeSnap.com, please contact us before purchasing by using the contact form on this website.
Limited Use Granted
You may use each single product purchased on one website owned and/or registered to you, the purchaser. You may also use each single product on one customer/client website that is not registered to you. Multiple client or customer website installations are not allowed with our products, i.e. you cannot install our product on more than one client/customer or personal website. However, we do provide a multi-license offer that'll allow you to use any ThemeSnap.com created theme on multiple websites. Please email us to get ask and receive the multi-license price and for which themes. You are prohibited to resale the product as a stand-alone item.
Modifications
You are authorized to make any necessary modification(s) to our products to fit your or your client's purposes. This includes making modifications to Drupal, Drupal theming files, PHP, JavaScript, HTML and CSS files distributed with our products. However, please note that once you make changes to the product, it voids your product support since troubleshooting and debugging can only be performed on a new and unaltered version of our product(s). You are still free to post your questions in the support forums as other customers may still be willing to assist you.
Unauthorized Use
You may not place any of our products, modified or unmodified, on a diskette, CD, website or any other medium and offer them for redistribution or resale of any kind without prior written consent from ThemeSnap.com.
Assignability
You may not sub-license, assign, or transfer this license to anyone else without prior written consent from ThemeSnap.com.
Ownership
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of ThemeSnap.com or their respective owners. If you want to remove the footer link to ThemeSnap.com, please contact us through the contact form on our website to explain the situation. We're pretty open with this type of request.
Return Policy
Our products are provided "as is" without warranty of any kind, either expressed or implied. In no event shall ThemeSnap.com be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages, or other losses arising out of the usage of or the inability to use our products.
Since ThemeSnap.com is offering non-tangible, irrevocable goods we do not issue refunds after the product is shipped/downloaded, which you are responsible for understanding upon purchasing. Please make sure that you've carefully read all relevant documentation, viewed the product demo(s), and asked any questions about the product before purchasing. We will only make exceptions with the return policy when/if the product appears to be not-as-described, on a case by case basis, and in agreement with the parties concerned. The maximum amount of time for any refund claim is within 7 days after the purchase date. Please allow up to 24 hours for a claim response.
Third-party Module Support
Our themes are tested with the modules (JavaScript, etc.) that make them function as in the demos provided. Drupal has thousands of modules available and we cannot possibly test our themes with each and every module. It's just not humanly possible. If there are any issues with a core Drupal module in one of our theme files delivered or one of the modules shipped with our themes, we will surely do everything we can to fix it promptly.
However, if you install other modules not included in the theme you purchased, we are limited to what we can provide for support and may, in fact, not be able to offer support at all for these situations as the problem could exist within the third-party module itself, your upgrade steps, or hosting environments.
Installation Profile Instructions and Terms
ThemeSnap.com themes come with an installation profile. This type of installation package is common for custom themes and combine core Drupal, contributed modules, themes, and pre-defined configuration into one download. This eliminates the manual setup and configurations that would be needed to set up custom themes such as the ones we sell. Our profile installations, when executed and completed, set up the necessary Views, content types, blocks, and other theme functions used in our custom products.
By purchasing a theme from ThemeSnap.com, you must understand the way in which profile installations are used to build our custom themes -- as a starting point and to set up your purchased theme just like our demo theme(s). Our profile installations define which modules should be enabled, and can customize the new installation after they have been installed. This will allow customized "distributions" that enable and configure a set of modules that work together for a specific kind of website, such as a Drupal website for bloggers, a Drupal website for musicians, a social network built on Drupal, etc. If you need more information on how a profile installation works, please ask us before purchasing one of our products.
Since we utilize profile installations for our themes, it is up to you to set up or find adequate hosting for your ThemeSnap.com website. We cannot be held responsible for Aegir, localhost, or other server-side configurations that may not be 100% compatibile with our themes.
Extent of Support for our Products
We only provide support for our themes or other products we sell, although we will make every attempt to provide assistance to minor non-theme related issues when possible or as time permits. However, due to the amount of options with theming and the thousands of third-party contributions available to Drupal, we cannot provide assistance with minor or extensive modifications or general Drupal website development, tutorials, or customizations. We also require access to troubleshoot problems or to resolve any bugs that we cannot reproduce on our own. Without access to research the issue, we can provide little help. Technical support and theme bug fixes take first priority over non-technical support or bug related issues or requests. If you'd like help with customizations, please visit our paid support ticket area for more information or an estimation for your modifications or project.
Upgrading, patching, and version changes are all essential parts of any open source CMS such as Drupal. While we provide every effort to provide adequate change logs and file fixes for important updates or bug fixes, sometimes updating may not be an easy process for some customers. New, third-party module versions released could pose some upgrade restrictions that only a seasoned Drupal programmer will understand when implementing. Therefore, we do not provide free support for upgrades with third-party modules that are beyond our control and it's up to the customer to upgrade their own ThemeSnap.com theme based on the information we may provide for such upgrades or ones that become available through updated contributed Drupal modules or Drupal core versions.
IMPORTANT: It is crucual that you make backups before making changes to your Drupal theme or Drupal installation on any live or staging environment. If you lose work, get lost, or mess your theme up, we may not be able to help. We do have a paid support section (http://support.themesnap.com/home) but we do not provide free support where we may have to spend 30 minutes to 1 hour or more troubleshooting what a customer changed that caused the issue(s). Again, backups are crucial, especially for the inexperienced Drupal user.
Support Hours
Our support hours are currently between 9AM and 6PM EST Monday to Friday. Our reponse time may vary based on the volume of paid and other support requests we're presently handling. Most requests will be addressed within 24 hours of receipt. We make every effort to provide assistance on weekends and non-business hours when possible.
Controlling Law and Jurisdiction
THIS LICENSE SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NORTH CAROLINA, WITHOUT REGARD TO CONFLICTS OF LAWS PROVISIONS. YOU HEREBY AGREE AND CONSENT THAT THE SOLE AND EXCLUSIVE JURISDICTION FOR ANY ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THIS LICENSE SHALL BE AN APPROPRIATE STATE OR FEDERAL COURT LOCATED IN THE STATE OF NORTH CAROLINA.
ThemeSnap.com reserves the right to change or modify these Terms at any time without prior notice.
