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Directory Builder - Classified Ads Listings & Events
The List of Files
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Directory Builder - Classified Ads Listings & Events
The Changelog
380 Comments
Pageof 1
oliverjun
PURCHASED
31 months
For me its not a Directory Builder Theme, because its hard to build your own Directory with this theme when you dont want to go deep in the code for changes, for me i want to set up a Esport Team Directory its quit not possible i cant set up costum fields easily beacuse its hard coded, if you want only a event/directory theme for Listings of normal stuff like Restaurants its a good choice but its not a Directory Builder for your own ideas.
31 months
Hi Oliver.

Use the back-end as the admin to setup "amenities" for different fields you want a listing to display. Each listing can have:

Title
Tagline
Category
Bookmark Listing
Listing Author (with social media profiles links and avatar)
Share on social media
Number of views
Publishing date and "expires in" time
Google Maps for location
Backgound image
Photo Gallery
Google StreetView
Address & Contact details together with social media links for the advertised listing
Working Hours
Amenities
Description
Contact Owner Button
Video
Ratings System with custom fields per category
Ads Spots
Comments
Claim Listing Button
Book with Resurva, OpenTable and Guestful plugins
Other featured listings block

These fields are enough to describe quite anything.

Thanks.

Alex.
Websaz2015 Moh
PURCHASED
31 months
Hi,
Will you make it RTL support? Is it possible to have a recurring event with different dates?
31 months
1. RTL support - the theme wasn't tested with RTL content. So we think there can be a lot of visual discrepancies.

2. We had a lot of discussions regarding recurring events with different dates. And that's not logical, because we have pricing plans which let users to post an exact number of listings / events (regular and featured). The admin setups these plans and when an user selects one and adds a listing / event, then from their amount of available listings / events slots one is taken by the published event. When an event is recurring, that user should submit another listing and another slot will be used. Plus all events are different, even though they can have the same name, each of them has their own edition and start date and time.

Thanks.

Alex.
Websaz2015 Moh
PURCHASED
31 months
How can I register in your forum support?
31 months
Hi.

We can gladly answer your questions here or you can email us at hi@themesdojo.com - it's up to you.

Thanks.

Alex.
Websaz2015 Moh
PURCHASED
31 months
Hi,
1. Can I have a cell phone registration on this theme? I want my users register by cell phone number, and send them SMS text for registration confirm.
2. Is it possible to send huge SMS text to invite the event attendees through key-in their cell phone number in the event's dashboard?
3. How about Line, Viber and etc.?
4. Will you do some customization if I pay for?
Thanks
31 months
Hi,

We are sorry but we don't know how to integrate sms registration.

Alex
Naseer Mohamed
PURCHASED
31 months
Hi Alex,

1) i want to import listings demo. which demo should i import? 1, 2 or 3?

2) I tried to import a demo but i'm having a problem. I see alot of database errors in the error.log and i noticed that it was using up alot of resources on the hosting server for quite something and nothing was imported. I followed the documentation to do the demo import. Did i miss something? There is no indication that the demo is being imported after i click on "import demo". It shouldn't take very long right?

Thank you
Naseer
31 months
Hi Naseer,

1) Import demo 2 for listings only. Sorry for this, we missed to specify about it in documentation.

2. Can you reload the demo import page and check if under the import image says "Imported" if not click on "Import Demo" again. It may be because of our server. It was down a few hours ago.

Alex
lenhez
PURCHASED
31 months
Hi Alex, Must say - great theme. Bought on TF and bought again here. Re: the mail chimp newsletter sign up box in the fourth footer section - its showing as: [mc4wp_form] - how can i fix this? thanks in advance
31 months
Hi,

You need to install MailChimp Lite plugin.

Alex
Naseer Mohamed
PURCHASED
31 months
Hi Alex

under DB settings>Top social links, there is no instagram.

can you add this?

thank you
Naseer
Naseer Mohamed
PURCHASED
31 months
Hi Alex,

where do i add images/gallery for a single listing? this is not mentioned in the documentation and i cannot find such an option. I'm only able to add featured image.

thank you
Naseer
Naseer Mohamed
PURCHASED
31 months
1) When i submit a listing, a dialog box appears saying "0". This dialog box is part of the browser. I can click OK. After i click OK, it displays the page saying "Congratulations. Listing uploaded successfuly."

2) If i want to bookmark a listing, i have to click on the heart icon. When i click on the heart icon, the icon turns into a "loading" icon and it "loads" forever. When i check under my account, the listing is bookmarked. Strangely, i have duplicate bookmarks as well.

3) When a user adds a listing, i like it that the admin can review first before the listing goes live. However, the admin can only review description, tagline, working hours, Working Hour Background Image, address and social links.map details, hearder slider and video. I want to be able to review everything that the user submitted including the photos for the image gallery. is this possible?
Naseer Mohamed
PURCHASED
31 months
1) when a new user registers, it stays at "Please wait. Update in progress." and doesn't refresh. the user has the option to close the info box. nothing happens when the info box is closed. the user is logged in when a manual refresh page is done.
31 months
Hi,

When it says: "Please wait. Update in progress." it is processing the payment. If it doesn't reload it means that something is wrong. Did you setup your paypal or stripe credentials?

Can you sen us the link to take a look?

Alex
Jordi Merino
PURCHASED
31 months
Good afternoon.
We bought the template and would like to know if you can use in several languages. Thanks !
Alex Tintea
AUTHOR TEAM
29 months
Hi,
Yes, the theme can be translated.
Websaz2015 Moh
PURCHASED
31 months
Hi,
Is it WPML support?
31 months
Yes, it is.
fungody1881
PURCHASED
31 months
I need custom fields please
fungody1881
PURCHASED
31 months
Page layout breaks down here and there when bookmark side bar [Ctrl + B] is used on PC viewing with Firefox broser
Jordi Merino
PURCHASED
31 months
Good morning.
When setting the paypal payment, no matter who PrUEVE with production or sandbox, to make the request from princing plans I open a new blank window with the word (array)
31 months
Can you send us a link?
lenhez
PURCHASED
31 months
hello - I would like to change some of the fields - how can I do that? E.g. labels + where its places on the home page i would like to change to listings etc
31 months
Hi,

The homepage is created from shortcodes. The code files are located in inc/shortcodes. Now open the shortocode you want to change and edit it.

Alex
fungody1881
PURCHASED
31 months
When will be first update? it is important to make updates fast to establish good reputation of this theme. I dont want this be like Pinty...
31 months
Hi,

We are working on an update right now. It will be up next week.

Alex
hullah
PURCHASED
31 months
Hi,

The review system under listing is NOT working. I have tried to enable and even installed different demo. Can you please have a look and let me know why this is an issue.

Here is a link to a product which has no review system enabled. In the packages it's enabled as well.

http://www.eventfind.ca/item/olympic-pet-shop/
31 months
Hi,

Have you used it from a package with the review system included? Make sure you have it checked up.

Alex
hullah
PURCHASED
31 months
Hi,

I installed it the way you told me to. Not sure what you mean with it included in package. Can you be more detailed. I need this feature for my site.
31 months
I know what's wrong. You have to add review fields on listing categories. Go to dashboard -> Listing -> Categories and there click on any category. You will have a input field for review criterias.

Alex
hullah
PURCHASED
31 months
I uploaded the complete directory builder theme file.
hullah
PURCHASED
31 months
Hi,

Yes the review system is enabled in the package. I have checked this twice.
31 months
I think I fount the issue. I sent you an updated file by email.
hullah
PURCHASED
31 months
Hi,

Issue still exists. I sent you an email...please check.
Danny
PURCHASED
31 months
Hello,

I just bought the directory builder pro and I want to install the DEMO version. How exactly do I do this? I know where the demo files are, I just don't know how to integrate it. The theme doesn't seem to have a one click upload option for the demo, so do I have to do it manually? And if so, how?

Thanks in advance for your help!
31 months
Hi Danny,

There is an import demo button. Go to dashboard -> DB Settings (left bottom) -> Demo Importer (last bottom). There are 3 demos. Demo 1 for listings and events, demo 2 for listings only and demo 3 for events only.

Alex
hullah
PURCHASED
31 months
Hi,

I already mention this to you, but thought I would drop it in here.

I would like to filter search results by "RATINGS". This would be awesome so people can choose event or listing based on highest to lowest rating. There is already a rating system so NOT sure we it wasn't in search filter but this would be awesome.

Will make it easier for people to find results by 5+ rating, etc.
31 months
Hi,

We are already working on it. It will be included in next update which will be out next week.

Alex
Danny
PURCHASED
31 months
Alex,

There is no demo button, there's only an "import/export" button but there is no demo in there to import. When I go to this button it tells me "Import and Export your Redux Framework settings from file, text or URL." That's it, no demo.
31 months
Hi Danny,

Here is the doc for this theme and a screenshot of the DemoImporter section, it's under the Theme Information section: http://wpdirectorybuilder.com/doc/#importdemo

Alex
Danny
PURCHASED
31 months
Thanks for the fast response Alex!

But I don't seem to have that feature. Could it be that it did not download properly?
31 months
Yes, please re-download the theme.
hullah
PURCHASED
31 months
Hi Danny,

I had the same problem. I had to keep trying to download Demo and it finally worked. It's really a hit or miss. Let me know how things are working out. Are you having problems with the demo download now? Or with the actual installation?
Danny
PURCHASED
31 months
hullah,

I deleted the last version due to not having all the proper files. I was advised to re-download and re-install. However, now, I can't even download it! My computer starts to download and the installation literally stops half the way and then it tells me "download failed." I have worked with other themes before and never had this issue. Frustrating for sure.
31 months
I imported the demo. I sent details by email.
Danny
PURCHASED
31 months
Nice!

Thank you so much for the great support Alex! 5 STARS!
hullah
PURCHASED
31 months
Hi,

When the update is available will we see it in the backend of Wordpress or will we need to download from here. I want to make sure I don't miss out.
lenhez
PURCHASED
31 months
Hello Alex, the theme is not letting new users submit listings. There's no error message (should there be?) when you try to submit, so I cant see whats wrong. Wordpress shows users as subscribers which looks correct. Please let me know what I need to do to correct this. Many thanks
31 months
I think you should setup pricing plans, so when users register they choose first a plan. You can set up a free pricing plan with a number of regular and featured items if you don't want to charge your users for adding a listing.

PS: will try to check later on other questions you had. Sorry - it's quite crazy here.

Thanks.

Alex.
lenhez
PURCHASED
31 months
Thanks Alex, Super-sharp support.
fungody1881
PURCHASED
31 months
Can you please fix some minor problems?
1) rating stars are put in 2 lines and positions of name* and Email* titles and text fields are not right sometimes...

http://www.dotup.org/uploda/www.dotup.org333625.png
31 months
Thank you for reporting those issues. We will fix them.
lenhez
PURCHASED
31 months
Hi Alex

Thought I had this licked. Still have issues with user registrations. When I try to add a gallery or a couple of paragraphs to the text description the listing fails and doesn't highlight ant error fields . Okay to add in the back end but defeats the object.

Tried fresh re-installs, any Ideas?

I thought it was the browser, but turns out not to be the case.

Hope you can help

M.
31 months
Providing access to different sections of the "submit a listing" is related to setting up the Pricing plans where you can specify all these details. Please do so.

The correct registration process is linked with pricing plans too.

Thanks.

Alex.
31 months
Hi guys,

just a few pre-sale questions.

1 - Is there the chance to have free listings which have less information and premium listings with more features for the buyers of the plan?

2 - Is it possible to allow the login for the users through facebook and g plus?

3 - In the demo, when i research something, the default results page show me the "grid" type of view, with the option to switch to the map through an icon. Is there the way to show instead the map type of view by default? And is the layout of the map customizable (i mean, can i insert the map in full width, or maybe larger/shorter)?

Thank you very much!
31 months
Hi,

1. Yes, this is actually how it works. When you add a plan you check the features you want that plan to have included.

2. There are plugins which are doing this job. We ca suggest a few.

3. There is a template with full map on top and one with only map. You can set the templates for every category apart.

Alex
hullah
PURCHASED
31 months
Hi,

Is there a way to stick or display certain listings on the top of category. Something like a featured listing depending on category and which will be displayed on top of category. If not can you add to update. This will be great for those wanting specific category featured items.
AUTHOR TEAM
27 months
Hi,

There is no option to make listings sticky on a page. You can only add the featured listings section on pages that are built using shortcodes or Visual composer.


Thanks,
Vlad.
lenhez
PURCHASED
31 months
Hello Alex, Just checking you saw the issue above + the email I sent. its important the clients are able to upload images/gallery and fill out a full description. Many thanks
Danny
PURCHASED
31 months
Hello Alex, I sent you an email regarding some issues.

Thanks again for helping me to install the demo. Question, does this theme (directory builder pro) have a "development mode" option? If so, where is it? I don't want my website to be live while I work on it.

After working on it I think I found a bug.

The default title image background won't change. I'm trying to change the image on the homepage and after uploading several images it does not change on the homepage. I'm using the correct size of images. However, the image that I'm trying to upload to the homepage, it uploads to the "Upload Event " page's header. If and when the image is changed on the homepage, will it also change on the "Upload Listing" and "Upload Event" header? And will it be the same picture? If not, how do I change those images?

Can you please read the email and give me some feedback. Your time is very much appreciated. Thanks much.
lenhez
PURCHASED
31 months
Hi All - a request for help!!. Anyone else had any issues with client listings?? Any fixes?? Would appreciate any pointers. thanks
Radu Trifan
AUTHOR TEAM
29 months
Hi,

If you are still experiencing the issue, please specify in more details and will assist you with it.


Thanks.
Danny
PURCHASED
31 months
Alex,

I also noticed that when we manually enter a new listing for a client we don't have the option to place them on a package plan. Sometimes people are not too smart about computers and rely on our staff to help them out. For example, if we add a new listing we can't give them a certain amount of "event slot" listings options, add or remove certain plan features, etc. Pretty much we don't have an option to create an account profile for them. This is very crucial. Can you please look into it and come up with a solution. Thanks much.
Radu Trifan
AUTHOR TEAM
29 months
Hi,

Thank you for your suggestion. The theme wasn't designed with this option in mind. We will check if this is possible at the moment.


Thanks.
lenhez
PURCHASED
31 months
Hi Alex, Thank you for the reply. Pricing plans are in place - as per the demo content install. e.g. delux, premium & basic. Where the basic option includes a gallery, when the free (3 listing) option is selected, the theme isn't allowing me to add a gallery neither a few paragraphs in the description. Hope that spreads a little bit more light on things
lenhez
PURCHASED
31 months
just to add: after the user adds all the listing content and clicks "Submit for Review" nothing happens... the theme isnt letting the user submit
31 months
Hi,

I just added a new listing and it's there in my account, waiting for review. You can check it, the name is "Test adding listing" and the id is 2885.

Alex
Websaz2015 Moh
PURCHASED
31 months
Hi,

1. As the number of countries, States, Cities and regions increase, how to mange the search bar by location. Showing all of them in Location bar is almost impossible. Is there anyway same as Airbnb just type the location and show the events located in that location? Any Idea?

2. How many languages translated ready do you have?

3. Do you have separate.po file for Front-end and Backend? In this case I don't need to translate the Backend and I will do the just front-end in different languages.
Radu Trifan
AUTHOR TEAM
29 months
Hi,

1. At the moment we don't have another method we can suggest to display the locations.

2. We do not translate the theme. We only made the theme translation ready. Each admin can adjust the translation to their own needs.

3. There are no separate .po files for the frontend and backend.


Thanks.
lenhez
PURCHASED
30 months
Hello Alex, as mentioned before the error/bug occurs when you add a couple of paragraphs and/or a gallery. Your listing just used the word "test" and no gallery. I can add a lsting with just one word and no gallery images - but that will be no use to clients
lenhez
PURCHASED
30 months
please do try with a few paragraphs and add images/gallery - really like the theme but the project has stopped and cannot move forward due to this issue. i look forward to your help to resolve
30 months
I checked and it when you click upload the file admin-ajax returns this error: "Failed to load resource: the server responded with a status of 406 (Not Acceptable)". This is a security issue. You can try to deactivate plugins you have installed or here is another solution: http://www.techzilo.com/wordpress-406-not-acceptable-error-fix/.

It is from server not from theme. Let us know if it worked with the solutions I provided.

Alex
30 months
BTW, I tested it on our server and it works.
lenhez
PURCHASED
30 months
Hi Alex, Thanks again. you were correct. It was on the server side. I'll called the hosts and they made a change which fixed the problem. Really appreciate that.
Danny
PURCHASED
30 months
Alex,
I've been trying to resolve some issues with comments here and by email. I haven't gotten a respond to the latest questions. I have also stopped the project due to the changes I need to make. You guys talked about an update, when is this coming out? Will it have some fixes for issues we've been posting on here? For example, how do I change the "Place/Event" text? My listings are about people not places. Will we be able to create member accounts from the back-end with the update? Also, how can we remove features from the "Pricing Plans?" For example, I don't want to showcase "Book Online" since I wont be using it. Regardless if it's picked, the feature shows up as either available or not. I want certain things completely off. Non of these questions are covered on your documentation.

Any help or suggestions will be greatly appreciated.
Radu Trifan
AUTHOR TEAM
30 months
Hi.

No idea about the update - that is something the author decides when to do, but regarding your comments and "issues":

1. How to change the "Place / Event" text - well - I don't see this one as an issue. You can search for this text into all themes files and find it > replace. It should be somewhere, but this isn't something which needs an update.

2. The fact that your listings are about people and places ... I don't think that this is author's problem too :/ You are able to create "member" accounts from the back-end using the Users section from WordPress ... this has nothing to do with the theme.

3. Regarding the list in the pricing plans - well - maybe Alex should find some time and make this customization for you. Though I don't see this one as a theme bug which requires a new version.

These are my own personal thoughts. You know - just saying. That's because I know how it feels to develop a theme for a few months and get comments like this one :/

Thanks.

Radu
Danny
PURCHASED
30 months
Radu,

Thanks for the response.

I apologize if it seems I'm bombarding you with questions. See Radu, I'm not a developer. Finding files "somewhere" probably means altering the code itself and I rather not do that. That's what this forum is here for right? This is why many of us "non-experienced" consumers BUY your products, to make it easier on us and to get what you call SUPPORT.

Yes, you're right maybe certain things are not the Author's problem, but again this is what support is for. Some of us have not been doing this for a long time and are constantly in a learning curve. But this is what we pay money for, to receive help without question or smart remarks.

I hope that you guys really pay attention to what we're posting here. Maybe when you do decide to update you can integrate better, easier functionality. When we encounter any problems such as not being able to change the name on the search box, titles, etc, or needs code modification, it is an "issue."

Thanks.
Websaz2015 Moh
PURCHASED
30 months
Hi,

1. As the number of countries, States, Cities and regions increase, how to mange the search bar by location. Showing all of them in Location bar is almost impossible. Is there anyway same as Airbnb just type the location and show the events located in that location? Any Idea?

2. How many languages translated ready do you have?

3. Do you have separate.po file for Front-end and Backend? In this case I don't need to translate the Backend and I will do the just front-end in different languages.
Radu Trifan
AUTHOR TEAM
29 months
A reply to this was provided to an earlier comment.
Websaz2015 Moh
PURCHASED
30 months
Hi,
1. There is No Child Theme in the package?
2. I try to register in the forum, but It doesn't accept the themesnap's purchasing code, so what to do?
Radu Trifan
AUTHOR TEAM
29 months
Hi,

1. At the moment there is no child theme included.

2. The forum is built to work with the themeforest API. We will check what we can do about this.


Thanks.
Websaz2015 Moh
PURCHASED
30 months
Hi,
Any Plan for currency changer for using in different countries?
Radu Trifan
AUTHOR TEAM
29 months
Can you please explain in more details about the currency changer?
30 months
Anyone can install for me? I'm already purchased in other market. But less support from author. I have server, domain, all ready. Thanks
Radu Trifan
AUTHOR TEAM
29 months
Hi,

Can you specify where did you buy the theme and we will advise how to get support?


Thanks,
Vlad.
Websaz2015 Moh
PURCHASED
30 months
Hi,
Where is .po & .mo file? the language folder is empty.
Websaz2015 Moh
PURCHASED
30 months
Hi,
Why I cannot download the theme again?
Radu Trifan
AUTHOR TEAM
29 months
Hi,

Can you explain what happens when you try to download again the theme from your account on themesnap.com?


Thanks.
lenhez
PURCHASED
30 months
Hello Support. F.A.O the Author. I would like to buy another license for another project, but i am concerned about the levels of support and comms from the author. It would be helpful to know whether this theme will be further developed or not. will we see any updates. Thats fine if not - but please do confirm and I will buy an alternative theme.

I notice on your site themedojo.com you say that the theme has been killed off and there's reference to and alternative "eventbuilder" - is that a replacement?? Either way, please do let me know.

Thanks in advance
Radu Trifan
AUTHOR TEAM
29 months
Hi,

You can buy the Event Builder if that will suit your needs more. The Directory builder has more than just events. The themes will be updated and developed further.

Let us know what other questions you have.


Thanks.
30 months
hi Websaz2015 Moh,
i'm using Loco Translate plugin for generate .pot, .po, .mo file. some text/language not translate automatically. should manually.
Websaz2015 Moh
PURCHASED
30 months
Hi Aris,

Thank you for your information.

I install the Loco as you mention, that is a cool plugin. I sync the original English file first and later generate .Pot file. I will use WPML later to translate it into different languages.

I suggest the theme's buyers may exchange the email so can share the issues, solutions or even translated files in different languages. Mine is q1002000@yahoo.com

Thank you,
Farhad
30 months
hi naseer24, have you solved your problem 'please wait. update in progress' error? i face this problem wether i chose FREE package.

thanks
aris - arthamedia@gmail.com
Radu Trifan
AUTHOR TEAM
29 months
Hi Aris,

Did you set on your site that everyone can register?
30 months
Im looking to buy this. Whats the status? Is it still being updated and have support as it should?

Also would be great with a changelog so we can track updates etc as TF have.

Thanks
Radu Trifan
AUTHOR TEAM
29 months
Hi,

The theme is updated and will be supported. We will add the changelogs as the updates are made.

Thanks.
richardnesbitt
PURCHASED
30 months
Hey, I was looking at listify initially, but that's messed up what they did! Also, you have spend an extra $60 at least on plugins to do anything with their theme.

Some pre-purchase questions:

1. Is membership already integrated, or do I have to buy an extra plugin?
2. My client isn't sure how they will charge. They either want subscription levels with post limits by level, or to charge per listing. Are these both possible, and is any additional purchase required?
Radu Trifan
AUTHOR TEAM
29 months
Hi,

Sorry for the late reply.

1. The membership is already integrated and there is no need at all to buy any other additional plugins to make the theme work as in the demo.

2. There are only plans available at the moment. There is no option to get paid by post.


Thanks.
30 months
Hi Alex,
Got a couple of pre-sale questions on search and what happens after that., will refer to the default version.

1. with regards to search on the front page, can we drop off everything else and just search by location?

2. On the items list page, can the position of the filter be changed to horizontal? can the categories be listed sort of like a checkbox version instead of dropdown list? I have only 4 categories.

Thanks
Rgds
Andy
Radu Trifan
AUTHOR TEAM
29 months
Hi,

1. You can search by location alone. Test that on the demo site.

2. The filters have just one layout on the category page. There is no other layout for the filters. About the categories list, can you specify on which page do you want this layout?


Thanks.
eskimoz
PURCHASED
30 months
Hello!

I have one question at the moment: after importing demo content, I don't see any review option on the listing page, and at the "DB Settings → Event Settings → On" I don't see any review option for the events.

Website: Beautyspot.ee

Thanks
N
30 months
Have you purchased a package with review included?
eskimoz
PURCHASED
30 months
Sorry for extra questions, I didn't see them appearing above or any other confirmation of comment been sent. Now checked comments count.

N
Naseer Mohamed
PURCHASED
30 months
I managed to import the Demo 2 (listings). when i try to register from front-end, it says registration has been disabled. what do i need to do?
Radu Trifan
AUTHOR TEAM
29 months
Hi,

Go in Dashboard and in the Settings menu see in the General section the Membership field. See that the check box for "Anyone can register" is ticked.


Thanks.
30 months
I want to get the theme of the forum. in the Turkish language will be used. which theme do you recommend?
Radu Trifan
AUTHOR TEAM
29 months
Hi,

Please specify which theme of the forum are you referring to. An URL would be enough.


Thanks.
k9-klub
PURCHASED
30 months
purchased theme but cant get any demo to import. Have tried using demo importer in db settings selecting demo 2 but nothing imported. Have tried manual import using wordpress import tool and content.xml file but again nothing imports, just constant spinning of icon. Please help. Cant begin to set up theme if I cant import ANY demo.
Radu Trifan
AUTHOR TEAM
29 months
Hi,

Please send an email to vg19mold[at]yahoo[dot]com with details of your site and a member of the support team will check the demo issue.


Thanks.
Hi Alex,

I am interested in purchasing Directory Builder for my web site www.ITEvents.Directory.

In the past I purchased product form ThemeSnap and had them do an initial setup for me. Then I could go in and configure and administer.

I believe they charged me $20 to set up on my host of my choice.

Let me know as I am anxious to get this set up.

Gary
Radu Trifan
AUTHOR TEAM
29 months
Hi,

There is the developer team of Theme Snap that creates drupal themes and offers this service for their drupal themes. This is a theme by another author and at the moment doesn't offer installation services.


Thanks.
30 months
Hi
i like to buy this theme but it is important to know that does it support RTL mode?
i have to set RTL mode to work on it.

Look forward to your reply Thanks
Radu Trifan
AUTHOR TEAM
29 months
Hi,

It doesn't fully support RTL. There will be some parts of the site that will not look good if RTL is enabled.


Thanks.
30 months
in addition to my comment
is it possible to change the map appearance? in demo preview the default map does not show the street name or number! and just show the place name.
is it possible to change the setting for map to show the street name or number too?

thanks
Radu Trifan
AUTHOR TEAM
29 months
Hi,

It is possible to change the way the map is displayed. You can go to https://snazzymaps.com/ and choose the style you like and add it to the General setting of the theme from the Dashboard.


Thanks.
eskimoz
PURCHASED
30 months
Hello, Alex!

For some reason I can't see any of my comments or replies. Can you please send your previous answer to my email: naz@artnaz.com

Thanks!

I have a few more questions:

1. Can't assign any pricing plan. When using free plan, it says Please wait. Assigning pricing plan. Then re-loads the pricing plan page, I receive an email that my payment went through, but on My Account page it says "Looks like you have no active plan at the moment."

2. Added PayPal API and tried using Sandbox and Live for pricing plans, give me this error: Array ( [TIMESTAMP] => 2015-06-28T22:41:10Z [CORRELATIONID] => 3d28b66cdedbe [ACK] => Failure [VERSION] => 72.0 [BUILD] => 17159089 [L_ERRORCODE0] => 10405 [L_SHORTMESSAGE0] => Transaction refused because of an invalid argument. See additional error messages for details. [L_LONGMESSAGE0] => CancelURL is missing. [L_SEVERITYCODE0] => Error )
eskimoz
PURCHASED
30 months
3. When adding a listing from backend, can't see where to upload gallery, so images would be as in demo (in circles).

4. How to set up image size of the header on the listing/event page to be same height as if the g. map is instead of it?

5. And if user don't want to set up image header, so street view would be the second option, and the map would be the first one (default). Users with slow internet will have troubles loading street view images.

6. Don't know if you've answered about Review not showing, but I'll ask again in case I haven't. When adding place, don't see option to leave a review of the place.

7. We use WPML, should we assign DB Pages for every language or it's done automatically?

In case problem with comments and replies will remain, can you please send copy of the reply to naz@artnaz.com

Thanks
N
29 months
Hi,

1. Can you send us login info to take a look.

2. Sometimes paypal api isn't working properly, please setup new api keys and try again.

3. For best results please upload listing from front-end. When you uplaod from back end it doesn't apply a package.

4. Open main.css from css folder. Go to line 1507 and add this"margin-bottom: 200px !important;"

5. We are sorry but this is how the theme was built.

6. You have to assign a package with review option checked up. After that don't forget to add review field titles to categories.

7. Yes, assign DB Pages for every language.

Regards,
Alex
eskimoz
PURCHASED
30 months
Also, I'm using WPML String Translation and WPML Multilingual CMS, and I can't find how to translate word "Keyword" (on the all listings page in the search option). All other words (probably) and phrases are available for translation on the WPML String Translation.

Also 2, how to edit font of top menu and buttons? So it would be the same with other fonts? We have some Cyrillic words, and the original font doesn't support it.

Thanks
N
eskimoz
PURCHASED
30 months
Now I found how to switch between pages. Lol, that took me a while. I didn't knew that you manually have to enter page number to get to it. Now I know, so not necessary to send copy to email :o)

PS. About not seeing reviews. I tried it on imported demo listings. Can't check on new added, as front backend can't assign any package, and from front end assigning a package doesn't work (see comments above).

N
Bassem Khouzam
PURCHASED
29 months
Hi Alex,
Incredible theme. Good Job!!!

I've just some pre-sale questions:
1. Does it support WooCommerce or Easy Digital Downloads?
2. Does it support forum plugin bbPress?
3. Does is support social network plugin BuddyPress?
4. Does is support multilingual plugin WPML?
5. Does is support right to left "RTL"?
6. Does is support custom fields (e.g. restaurant menu ...etc.)?
7. Does is support child themes?
8. Does is support WP Multisite?

Thank you in advance :)
Radu Trifan
AUTHOR TEAM
29 months
Hi,

1. It doesn't support WooCommerce or Easy Digital Downloads
2. It wasn't designed to be compatible with bbPress
3. It wasn't designed to be compatible with BuddyPress
4. It does support WPML
5. The theme is not fully ready for RTL
6. It doesn't support custom fields
7. You can create a child theme, but there is no child theme included in the package
8. We haven't tested if it supports Multisite.

Regards.
Bassem Khouzam
PURCHASED
29 months
my wp copy is still working locally and I can't import content.
I have tried many times with no sucess.
please advise.
Radu Trifan
AUTHOR TEAM
29 months
Hi,

Download the demo content from here: https://dl.dropboxusercontent.com/u/35720976/directorybuilder-theultimatedirectoryeventbuilder.wordpress.2015-07-21.xml and import it in your wordpress site.


Regards.
29 months
Hello, how are you. theme is very good. but, all booking system is not working in Turkey. I am need other booking plugins. >
Upcoming events are not working correctly. Recently added events seem.
Events aren't listed toward the future than today. events is need upcoming..
for example:
1) 21.07.2015 15.00 > 2) 22.07.2015 11:00 > 3) 22.07.2015 13:00
Radu Trifan
AUTHOR TEAM
29 months
Hi,

We might add more plugins to be compatible, but can't promise that they will be working in Turkey.

Didn't understand the Events listing issue. Please explain.


Regards.
29 months
Activities need to sort by date.
Radu Trifan
AUTHOR TEAM
29 months
Hi,

The events are sorted by date. Can you specify what do you mean?


Thanks.
PXL
PURCHASED
29 months
Hi Alex,
Do you know when your Demo import server will be working? I'm unable to install any demo content.

Thanks
PXL
PURCHASED
29 months
Alex!
Nevermind about my last comment. It takes a while for the Demo content to get uploaded and there's no notification on what's happening.

Looks like a great theme, nice work!
Radu Trifan
AUTHOR TEAM
29 months
Hi,

Thanks and we are glad that it's working for you.
creativemaj
PURCHASED
29 months
I read the sad story about this theme, and i wish to purchase it, the theme design is so good, but i felt sad myself when i discovered that this theme have different prices here on themesnap and on creative market... secondly the buyers of this theme on creative market was totally ignored with no single reply to there questions, no support whatsoever and the theme has no update there too. when i decided to purchase the theme here, i saw that not all questions were answered and there are like 5days interval before you can even get a reply to your questions... My opinion is that you guys should build a solid support team to reply your buyers so that you can sell more.... because most of us like to check previous comments and all that before we purchase any theme... i am not using this message to make you feel bad... i just think if you guys setup a good support team, it will boast your sales... i am looking forward to purchase this theme if i have a good support of at least within 2days.
29 months
Hi,

Thank you for suggestion. We are hiring now. Thank you for understanding.

Alex
29 months
Hello,
where are lanugage files? I can not change language... please???
29 months
You can use this plugin: http://www.code-styling.de/english/development/wordpress-plugin-codestyling-localization-en to translate the theme in no time.
29 months
Hello Alex, I am need .po files. this plugin is not working. :( I can not use the plugin. because; any button is not working in plugin.
29 months
Here: https://www.dropbox.com/s/h28z8gxakfulub1/Archive.zip?dl=0 are .mo and .po files.
eskimoz
PURCHASED
29 months
Hey Alex!

Don't know if it's possible to make a reply to reply. I've sent login details to hi@themesdojo.com. You can always register and try assigning a pricing plan. Registration is open.

PS. In order for user just to register, to leave comments and reviews, they still have to choose a Free plan?
eskimoz
PURCHASED
29 months
Ps 2. Tried changing to new API settings, still showing this mistake, and Free plan isn't assigning. You can use login details (which I've sent to your email) to access to backend, to see all the settings.

N
Bassem Khouzam
PURCHASED
29 months
May I ask why do my questions are totally ignored?
Radu Trifan
AUTHOR TEAM
29 months
Hi,

We are trying to answer all the incoming questions. Sorry for the delay in getting back to you.


Thanks.
29 months
Any changelog? So we can see whats was updated from version to version?
Radu Trifan
AUTHOR TEAM
29 months
Hi,

There is a file in the zip with the theme which is named changelog where the developer adds the changes in each updated version.


Regards.
majidkas
PURCHASED
29 months
Hello Alex,
I can't import the demo of this theme.
When i tried to import the demo, after a few seconds a windows appears and it is writen "there was an error importing demo content:" Can you help me please ?
Radu Trifan
AUTHOR TEAM
29 months
Hi,

Some time ago we were moving the files on our server. Possibly that's when these errors appeared.

Try to download again the demo. If that doesn't help, then in a previous comment I provided a link on dropbox where you can download the XML file with the demo content. Download it and import it.


Regards.
I haven't purchased the template yet. But I have a few questions. First, is there a limit to how many listings the theme/Wordpress can support? I have approximately 50,000. Second, how easy is it to import listings from a spreadsheet (or multiple spreadsheets)? There will be around 50,000 rows and probably 10 columns on the spreadsheet. Will the theme automatically geocode/generate a map for each listing? And lastly, is it possible to create multiple listing types - one for free listings and then a separate listing layout with more features if someone pays? Is that built in or would that have to be custom coded? Thanks for your help.
Radu Trifan
AUTHOR TEAM
29 months
Hi,

There is no limit of how many listings the theme supports. They are all added in the database and they are pulled from the database as needed.

For listings there is a general layout and depending on the plan purchased by the user he has access to some of the options or to all options that can be added in a listing. See an example of pricing plans in our demo with options available in each plan. Options can be changed for each plan.

Can't say if importing spreadsheets will work as there are some factors to consider. We haven't tested this yet.


Thanks.
29 months
Greetings, I am seriously considering purchasing this theme and I have a couple of questions:

1.) Can you have a separate Classified Ads and Business Directory sections functioning under the same domain. For example www.NAME.com/events & www.NAME.com/directory ??

2.) Can you create separate custom fields for each product category?

3) Can you add a "Buy Now" PayPal Button on each listing so the visitor can purchase the product directly?

4) Can the space reserved for "Banners" be used to put the html code for Google Ads?

5) Can it (or has it been) be translated into spanish language?

6) Can this theme have links to external pages? / can you add additional pages? / can you add additional plugins to this theme?

Thank you very much... I look forward to your prompt reply.
Radu Trifan
AUTHOR TEAM
29 months
Hi,

1. Yes, this is possible. Speak with your web administrator about this.

2. There is no custom fields options available in the theme.

3. We haven't tested this. The listings haven't been designed with this in mind.

4. Yes, you can add Google ads in the spaces for the banners.

5. It can be translated to Spanish. We can't provide a Spanish translation of the theme.

6. You can link to external pages. You can add additional pages. You can add additional plugins to the theme as well as with any other Wordpress theme.


Thanks.
ifidon
PURCHASED
29 months
Please help I am unable to get the listings option to come up on the start page, only option is events?
Alex Tintea
AUTHOR TEAM
29 months
Hi,
Could you please share a link to the website?
29 months
Hi

Testing the Demo there are a number of issues:-
Add Listing > Login . Why does it not ask you to register or select a plan?
Go To Register > Have to select a plan
Upload Images goes to the WP Media Library Backend - Can you get rid of this - users should not have WP access at all
Hitting the back button while in the Upload Images returns the user to the Directory Pro Homepage! This should return to the upload listing - have to start all over again
Submit Listing there is a 0 showing in a box and nothing happens
Seems very buggy and total lack of support provided in the forum. While it may be better than Listify and more cost effective its not a serious contender if even the demo doesnt work

Other Questions
CSV Import - is this supported
Theme Support - is this actually provided and if so when and where
Refund Policy - based on the risks above what is the refund policy
Alex Tintea
AUTHOR TEAM
29 months
Hi salv,
Thank you for the suggestions, we will fix the demo as soon as possible.
We have not tested the CSV import.
We have Vlad and Alex, our developer answering the questions about Directory Builder. If you need more help you can always contact me at alextintea@ymail.com.
-Alex
selbsy
PURCHASED
29 months
Hi Alex,
great theme I don't think the DMCA you received was necessary, it
was unfortunate to see that this theme was removed from themeforest.
But I found it regardless and I'm glad I did.

Just a few questions, on the homepage on the first demo (when the page slider
is set to search items/events block) is there any way to change the intro text?
[Usually it says "select your points of interest"]

Secondly in the demo, it has buttons on the right hand side of the primary menu
that say "add listing" and "add event". I am unsure on how to do this so if you could
help me then that would be great.

Best Regards,
Matt :)
Alex Tintea
AUTHOR TEAM
29 months
Hi Matt,
Thank you for the kind words!

You can use the .po and .mo files to translate the text.
Also, if you import the demo content and work based on that you will find it esier to work with the theme.
Cheers!
-Alex
ifidon
PURCHASED
29 months
Hello, I purchased this thinking it would be straightforward and after looking at what appeared to be a great support network, so far my experience has been the exact opposite ....I am having issues with the demo data and when I click on the button it does nothing.
Also the install says two plugins require paid authorization? Directory slider and WP bakery ..can someone help please
Alex Tintea
AUTHOR TEAM
29 months
Hi ifidon,
Please send me a link to the website as well as access to an administrator account so I can test it. My email is alextintea@ymail.com
-Alex
ifidon
PURCHASED
29 months
Also what is the refund policy where you are unable to help?
Radu Trifan
AUTHOR TEAM
29 months
Hi,

The refund policy is mentioned in the Terms of Service of themesnap.com marketplace.


Regards.
simoncollins
PURCHASED
29 months
How can I register for the forum support? It appears this is only available with Themeforest purchase code! I can see questions being asked on there relevant to the questions I have but am unable to view the answers. For example when I upload an image it is automatically zoomed in very close, is there anyway to control the image that appears?
Alex Tintea
AUTHOR TEAM
29 months
Hi Simon,
The help forum is for our themeforest files. If you provide me with a link to the website I will test it.
-Alex
Alex Tintea
AUTHOR TEAM
29 months
Hi Simon,
The help forum is for our themeforest files. If you provide me with a link to the website I will test it.
-Alex
Alex Tintea
AUTHOR TEAM
29 months
Hi Simon,
The help forum is for our themeforest files. If you provide me with a link to the website I will test it.
-Alex
shivashiva
PURCHASED
29 months
Search feature isn't working. http://www.yogaretreatjunkie.com Please help? Thank you.
Alex Tintea
AUTHOR TEAM
29 months
Hi,
I cannot reproduce this on our demo, are you using any plugin that might interfere with the theme?
-Alex
fungody1881
PURCHASED
29 months
Overall, I think this is a better theme than Listify with more functions at a bargain price. However, we need you to fix bugs we reported and keep updating, then this beautiful theme should sell well, thank you.
Radu Trifan
AUTHOR TEAM
29 months
Hi,

Thank you for your suggestions. We will be improving the theme and provide updates.


Thanks.
Daziaus
PURCHASED
29 months
Guy's don't bother buying this theme unless you don't mind absolutely 0, Zilch, Zero support.
Alex Tintea
AUTHOR TEAM
29 months
H Dazlaus,
Please refer to a comment so we can help you!
-Alex
shivashiva
PURCHASED
29 months
Also none of my users can post an event. PLEASE HELP!!!!
Radu Trifan
AUTHOR TEAM
29 months
Hi,

Can you provide a link to your site for us to check this issue? Possibly you enabled the review opton and all events will be published after they are reviewed by admin.


Thanks.
29 months
Can I set event end date?
Or
Can I set all event end 24 hours?

Thanks,
Alex Tintea
AUTHOR TEAM
29 months
Hi,
Yes, you can. When you upload an event from frontend you you need to complete the forms about the start date and the end date.
-Alex
simoncollins
PURCHASED
29 months
Further to my earlier comment could someone please assist me with access to the help forum?
Radu Trifan
AUTHOR TEAM
29 months
Hi,

We can't add you to the support forum as it requires a purchase code (from our items) from themeforest.


Regards.
xavi
PURCHASED
29 months
let see look like people are on vacation here ,, how i change the date and time format to european format? i translate the theme i like this theme , i just need this

thanks
Alex Tintea
AUTHOR TEAM
29 months
Hi xavi,
Are you using event builder or directory builder? We are trying to figure it our on event builder but I hope it will be useful for both.
-Alex
xavi
PURCHASED
29 months
aYes how i change the date and time format on the event load page

thanks
Radu Trifan
AUTHOR TEAM
29 months
Hi,

You can change the date format from the Dashboard in the Settings menu. Check the General section of Settings.


Thanks.
xavi
PURCHASED
29 months
how i translate the word keyword form the search box? i looking but nothing i use wplm translation

thanks
Radu Trifan
AUTHOR TEAM
29 months
Hi,

Can you specify if it's the searchbox on the homepage or on the page with All Listings / All Events?


Thanks.
xavi
PURCHASED
29 months
hi thanks i using directory builder pro on the event client load, all working fine in the translation but the date and time,he you going to pick date and time for the event is any way to translate to european format,
thank you again
Alex Tintea
AUTHOR TEAM
29 months
Hi xavi,
We are still looking for a solution for this without having to change most of the code. We will let you know.
-Alex
richardnesbitt
PURCHASED
29 months
Hey Dev Team,

I'm having an issue where a free package is not registering for the user and every time they click 'add listing' they just get directed to the page to buy a package.

Any pointers on correcting this? I installed demo 1.
Radu Trifan
AUTHOR TEAM
29 months
Hi,

Can you provide a link to your site to check? Possibly their free listings were used up and now they have a new pricing plan as the free one is not available after that. We need to check to say more.


Thanks.
pixelxcode
PURCHASED
29 months
Hello,

I purchased this theme on creative market, but it seems you are not replying comments over there.

How can we sign up for your support page when there is no purchase code?

Also, this theme was last updated 15 July on themesnap, will you be pushing the update on CM as well?

Thanks!
Radu Trifan
AUTHOR TEAM
29 months
Hi,

The support forum is only available for users who bought the theme from themeforest.net.

Will see and as soon as possible we will add the updated theme to Creative market as well.

We will answer the questions and comments at Creative Market as soon as possible. Sorry for the delay.


Thanks.
29 months
Hi Radu, Alex
Glad see a 'normal' support activity here. Is any update at soon? Because I have problems as below:
1. Payment processing (Paypal) not working >> error 'http://mywebsite.com/wp-content/themes/wpdirectorybuilder/inc/payments/paypal/form-handler.php?func=addrow'
2. how to manual switch from free/basic plan to premium plan from admin/backend?
3. the default directory listing is 6 listing on front page. could you modify that IF more than 6 listing THAN appear navigation on below listing?

btw, take a look my website in Indonesian (ID) language..

thanks
aris
purchased on creativemarket
Radu Trifan
AUTHOR TEAM
29 months
Hi,

1. Can you mention the error message you get?

2. There is no such option.

3. We will consider this change for the next update. At the moment the theme doesn't have such an option.


Thanks.
29 months
btw, take a look my website in Indonesian (ID) language.. http://www.erabisnis.co.id
Radu Trifan
AUTHOR TEAM
29 months
Hi,

It looks nice.
brandonpjohnson
PURCHASED
29 months
Hello,
I have placed my stripe credentials in for Test and LIVE and am in TEST mode.
After putting in credit card values per stripes "testing" card numbers, I fill out the purchase.

The credit card processes but then goes to a 404 page and seems to have a stream socket error.

thoughts?
Radu Trifan
AUTHOR TEAM
29 months
Hi,

Can you send login credentials to your site to vg19mold[at]yahoo[dot]com so someone from our team could check this out?


Thanks.
brandonpjohnson
PURCHASED
29 months
Hello,

Do we need to have some special credentials for Visual composer? Seems like all of the functionality is not there. For instance, adding Raw text works, but trying to add Mason Post or a grid won't work.
Alex Tintea
AUTHOR TEAM
29 months
Hi Brandon,
No, you do not ned an credentials for VC. We try, however, to keep all the plugins updated as we update the theme.
-Alex
Jose Cruz
PURCHASED
29 months
Great Theme. I have some questions and suggestions:
1.The css code area in DB settings is not showing, I had to download a plugin to make my css changes.
2. I cant select a free package, it stays in "Select Payment System" "Please wait. update in progress." and nothing happens.
3. Different Custom Fields for events and listings.
4.make the sharing option in listings more theme style.
5. Badges in cover image of listings and events, (top rated, Top bookmark, Chek-in, Featured, custom). also the listings social profile would look better there (http://demo.templatic.com/listings/city/new-york/listing/unoppressive-non-imperialist-bargain-books/).
6. Check-in to events and places (http://templatic.com/demos/eventum/city/new-york/event/birthday-party-on-the-rocks/)
7. Sort option in category pages, (newest, most popular, etc...)
8. Show places and events near me.
9. Allow to add special offers or vouchers to listings.
10.Sticky header -this will be awsome:(http://codepen.io/jbltx/pen/KwQxBX)
Radu Trifan
AUTHOR TEAM
29 months
Hi,

2. This shouldn't happen. You should be able to select a free plan.

3. Listings are different from events and we consider it to be normal to have different fields for each.

Thank you for all your suggestions. We will review them and analyze what can we implement.


Thanks.
shivashiva
PURCHASED
29 months
Hello. My website is http://www.yogaretreatjunkie.com I am using Directory Builder Pro And I have two problems.

1 - the search function on the front page does not work. The only plugins I have are the standard wordpress ones and the ones your template came with: Askimet, Jetpack, Directory Builder Plugin, Layer Slider, MOJO Marketplace (installed automatically by my host), W3 Total Cache, WPBakery Visual Composer.

2 - No one can submit events. Yes I have set it so admin has to review them first. However there are no pending items to review. The users can register, but when they get to submit they just click the button and nothing happens. Cannot save draft, either.

Also, I have tried to update a few of those plugins that are out of date and the update always hangs. It says "updating" but nothing ever happens.

Thank you very much for finally responding! I am hoping this can clear things up.
Radu Trifan
AUTHOR TEAM
29 months
Hi,

This seem to be an issue with your hosting. Can you tell us what hosting are you using?

Also have you tried installing the theme on another hosting and did these issues appear there as well?


Thanks.
indiegogo
PURCHASED
29 months
Hi there! I was wondering if there's a way to change the tagline in listing grids and lists to show the listing tagline instead of the address? Also, is there a way to default the listing results to show as a list instead of a grid?
Radu Trifan
AUTHOR TEAM
28 months
Hi,

Changing the layout in listing grids is possible if you will edit the code of the theme for that layout.

There is no setting which would set the list layout as the default view. But once you select the list view, it will display the results as a list.


Thanks.
29 months
Congtats ! Really Great Theme
Way Better Than Listify, And Sure You Win Against Them !

& We Have Some Pre Sale Questions also,
1] Can we expect google auto complete in location search May be in next version ??
Or Like This Website https://www.zomato.com/

2] Can We expect full size cover photo for event page with Hide event show event button
[similar like yours show map hide map option ]
Opinion: When clicks someone on Profile link it goes to archives page it should redirect to his main Listing Profile Page isn't it ??

3] Can we expect Timer position in center like in Your [ Event Builder Theme ]
And ithink Timer Should start even after event started Like Ends in [ 00.Day 00,Hour 00, minute, 00, seconds]

4] The last one, Can we Replace the Name, LISTING & EVENT in whole website ?

Thank you and kind Regards !
Radu Trifan
AUTHOR TEAM
28 months
Hi,

1. We will think about it, but can't promise that this will be implemented.

2. There are no plans to change the layout of the event page. Thank you for your suggestion about the profile link. We will check that and see what changes can be done there.

3. We are not trying to make the Directory builder look like the Eventbuilder. At the moment the timer will remain as is. Possibly we will make the timer display how much time there is till the end of the event.

4. This can be done. You can do this using a translation plugin or making changes in the theme files directly.


Thanks.
orsvp
PURCHASED
29 months
Just purchased this theme and I'm trying to import the demo data but when I click import nothing seems to happen. Looks in these comments like this issue exists for others as well. Can you please provide support to help me get the demo to import so I can continue configuring our site? Thank you!
Radu Trifan
AUTHOR TEAM
29 months
Hi,

Download the demo content from here: https://dl.dropboxusercontent.com/u/35720976/directorybuilder-theultimatedirectoryeventbuilder.wordpress.2015-07-21.xml and import it in your wordpress site. This is an alternative method to import the demo content.


Thanks.
pixelxcode
PURCHASED
29 months
I'm having problems with the visual composer that came with the theme. Is it the latest version??
Radu Trifan
AUTHOR TEAM
29 months
Hi,

This is the latest version. We will issue an update soon with some bug fixes.


Thanks.
shivashiva
PURCHASED
29 months
Hi Radu, you asked if I had tried my site on another host because you claim there are problems with my hosting. I have not. I only have one host, so I can't try another host. I use Ipage.com. I am wondering how you decided it's my host?

For others, especially those asking about importing the demo. It takes a long time to import and it looks like nothing is happening. Just let it go. It will be uploading but it won't look like it. Let it go for a long time and come back later, should be uploaded.
Radu Trifan
AUTHOR TEAM
28 months
Hi,

Since you say that the listing cannot be added this could mean that the ajax file is being blocked, and usually is blocked by the hosting company. Also you say you can't save a draft, this could mean that there is an error for linking the theme with the database.

If you can send login details to your site, then we could check in detail what could be the issue.


Thanks.
29 months
Hi Radu,
as previous mention; >> Payment processing (Paypal) not working >> The error is:

http://mywebsite.com/wp-content/themes/wpdirectorybuilder/inc/payments/paypal/form-handler.php?func=addrow ------ nothing happen/process anymore.
Radu Trifan
AUTHOR TEAM
28 months
Hi,

Can you make a screenshot and paste the link here for us to see?
28 months
Radu,
Nothing to screenshoot. White blank error.

http://erabisnis.co.id/wp-content/themes/erabisnis/inc/payments/paypal/form-handler.php?func=addrow
Alex Tintea
AUTHOR TEAM
28 months
Hi,
Please ask for new APIs from PayPal.
-Alex
28 months
Hi,
i am working on my project and i have to change the theme to RTL mode. i have edited the rtl.css and there are some problems that i could not solve theme.

1- in event page flipclock does not work correctly, it has changed right to left and i don't what it to be like this.

2-in uploading and editing(event and listing) page the title of input(Title,Tagline,Address,..) did not change by editing ".item-block-content" in rtl.css. how can i put theme to the right side of input field.


Thanks.
Alex Tintea
AUTHOR TEAM
28 months
Hi,
Please share a link tot he website so I can see the issue.
-Alex
stanley83
PURCHASED
28 months
Hello, I have a question, a problem and a demand. (I am French you must forgive me)

Question: Is it possible to do an update with "feature" for the events? (so to pay "feature" as for places)

Problem: I can not set up the review system and the help document I did not find any information on it.

Request: Can you attach an .xml file (or other) to implement a complete and functional site as on your demo? There is a space in my demo admin, but it remains incomplete on some thing you can see on your demo.

I used google translate, forgive my English.
Alex Tintea
AUTHOR TEAM
28 months
Hi Stanley,
Unfortunately it is not possible to have featured events, we do have another theme that works that way, EventBuilder.
Could you share a link to the wesbite so I can see the issue with the review system.
Inisde the files you downloaded from ThemeForest go to ReduxFramework>ReduxCore>inc>extensions>wpcimporter>demo-data and you will find th .xml files for the different versions of the demo.
-Alex
Daziaus
PURCHASED
28 months
Hi Everyone, I would like to publicly apologize for my comment above "Guy's don't bother buying this theme unless you don't mind absolutely 0, Zilch, Zero support."

I made this comment as I read down the list of all the support questions not being answered and posts from the competitor theme saying that the DirectoryBuilderPro team have abandoned their theme.

As I made this comment, I was unaware that the team leader was away on vacation and the size of the team meant that they were unable to effectively answer all support questions on their support forums, CM & TS. So I am apologizing about the comment I made.

This is a great theme and just wish it was on TF.

Thank You
Alex Tintea
AUTHOR TEAM
28 months
Thank you Daziaus.
I also want apologize for the late replies, we should be more transparent with our support time.
richardnesbitt
PURCHASED
28 months
One more question. I'm trying to mod the Upload Listing template. I found the file with the initial fields, but cant find anything with the rest of the forms (ie. Social, Working Hours, etc). Where can I find the rest of this page template so I can modify verbiage, etc?
Alex Tintea
AUTHOR TEAM
28 months
Hi,
I believe the file you need to modify is template-upload-listing.php inside the folder templates.
-Alex
mohit
PURCHASED
28 months
Hello Devs, thanks for providing such a wonderful theme. I have a question though. Is it possible to have recurring payments, so that if user registers for 30 days for 25$ then after 30 days he should charge automatically?
Alex Tintea
AUTHOR TEAM
28 months
Hi Mohit,
I'm afraid it is not possible. The payments are made for a product, which is the length of time, it is not coded as a subscription.
-Alex
pixelxcode
PURCHASED
28 months
Hello,

For some reason the rating form doesn't show on my listing. Do i need to do something to turn it on?

Thanks!
Alex Tintea
AUTHOR TEAM
28 months
Hi pixelxcode,
Could you please send me an email at alextintea@ymail.com with access to an administrator account? So I can see if I can fix it.
-Alex
pixelxcode
PURCHASED
28 months
Hello,

A few more questions in addition to my question above:

1) How do I add images to the listing? I can only add a featured image.
2) I've uploaded a map pin when creating a listing category but it doesn't show up on the actual listing itself. It shows the default one.
3) How do I make a featured listing? There seems to be no option to make it featured?

Thanks!
mohit
PURCHASED
28 months
In addition to my question above, I am experiencing one problem. I have setup free membership package and when I register with it and go to my account, under "My Active plans" tab, I am still getting this "Looks like you have no active plan at the moment. Well, choose one from our Plans" and under "Transactions" tab, I am getting this issue "We haven't registered any transaction movement until now. We'll certainly show up here the plans you've chosen to use." I have tried many times with different-different email addresses but getting same issue. Please help me out in this, thanks
eskimoz
PURCHASED
28 months
Hello! Again.

About a month ago we've published a question about built-in features not working. U've asked us to provide you with login details, and we've sent you and email with it. It was ignored.

We've re-uploaded the theme, and issues party resolved. Users can assign free packages. But paid packages are still not available as when user tries to pay with credit card, page simple shows loading circles, and we waited for 4 min and nothing changed. When user paying with Paypal, page give the following error: http://i.imgur.com/lidXOFL.jpg

We tried different PayPal accounts, and API Credentials. Same issue.

It's been over a month, and if you are unable to resolve the built-in feature problem, please provide us with a refund, as the theme is not working as promised. We'll be waiting for your response until 04.07 and we'll be taking legal actions after if nothing happens.

Hope we can get this issue fixed!

Thanks
N
Alex Tintea
AUTHOR TEAM
28 months
Hi,
Please share a link to the wesbite so I can see the issue.
28 months
i'm stand with you @eskimoz. 3 month launched no progress update.
mohit
PURCHASED
28 months
Can anybody tell me when do I suppose to have the answers to my questions? It seems that everybody is frustrated from the support team.
28 months
Hi guys,
I want to purchase this theme, but have some questions I need answered first as I have spent 6 months trying to work with 2 other themes, both ended up being a terrible experience. BTW, one of those themes was Listify, one BIG BAD experience. My site will be used to display temporary shops similar to food trucks or yard sales, so each registered user will need to be able to add different EVENTS (basically locations or addresses)
1) I want to use it for EVENTS only, so can a user add an event if they do not have a "PLACE" and can I either code out the PLACE references or disable them in admin ie I don't want to show PLACES at all
2) Do the EVENTS support recurring events, if so does this have a date picker to add the dates?
3) Can a user add multiple EVENTS (unlimited), this does not mean an EVENT that has different dates, rather totally different event/locations
4) Rename the EVENTS to something else
5) Is there a demo login to test add events and my account
Alex Tintea
AUTHOR TEAM
28 months
Hi fourfoot,
I you want to use the theme only for events I recommend purchasing our theme called Event Builder, which you can find on ThemeForest.
-Alex
mohit
PURCHASED
28 months
Anyhow re-uploading the theme solves my second question but still have that recurring payment question which was my first question in forum. Also when I try to assign different membership package which is the paid one, the icon keeps on loading with no notification of purchase details or something like that.
Alex Tintea
AUTHOR TEAM
28 months
Hi,
Please use stripe on live mode and not on test mode.
-Alex
28 months
I would also like to know if i have to purchase many add-ons with this theme or is it an all in one bundle?
Alex Tintea
AUTHOR TEAM
28 months
Hi,
You do not have to purchase any plugins in order to use the theme.
-Alex
eskimoz
PURCHASED
28 months
Hey Alex!

The website is beautyspot.ee
Alex Tintea
AUTHOR TEAM
28 months
Hi,
Please send me an email at alextintea@ymail.com with access to an adminsitrator account.
-Alex
28 months
Hi Alex,
thanks for the reply, do you know if that theme supports recurring dates with date picker?

"Hi fourfoot,
I you want to use the theme only for events I recommend purchasing our theme called Event Builder, which you can find on ThemeForest.
-Alex"

Regards.
Miles
Alex Tintea
AUTHOR TEAM
28 months
Hi,
When you publish an event you pick the starting date and hour of the event and the ending date and hour. However you cannot search with a calendar. Here you can see the link to the theme: http://themeforest.net/item/eventbuilder-wordpress-events-directory-theme/11715889
-Alex
eskimoz
PURCHASED
28 months
2Alex, sent to ymail.com and gmail.com just in case.
Alex Tintea
AUTHOR TEAM
28 months
I answered to your email.
mohit
PURCHASED
28 months
I am glad you have finally answered. Its been 3 days that I have left question for you. The website is http://www.moneymiserweddings.com/kelly/ Currently it is a demo server and when website will be ready I will make it live. As you can see I have already imported "demo 1" . Right now there are several issues that I am facing:
- In the backend, I am not able to assign the primary menu.
- When anyone try to register or try to upgrade its membership using paid memebership package, it does not went successful and rather shows an infinite loading icon. You can check that by using stripe checkout as it is under Test Mode.
- Also there is a major drawback in free membership that when any user regsiters with a free membership package that have 3 listings available, if he/she will again assign the free package again under their account, there is no error saying "You are already subscribed to this package" rather it went successful and then it shows 6 listings which is not right. Makes sense?
Alex Tintea
AUTHOR TEAM
28 months
Hi,
Please send me an email with access to an adminsitrator account at alextintea@ymail.com so I can see the menu issue.

Please try using stripe on live mode, the test mode doesn't always work.

We imagine the packages as products, if you purchase one then you ahve x number of slots, if you purchase the package again the you have 2x number of slots. We do not make a difference between free and paid in that sense.
-Alex
28 months
When is the next update release planned for this theme please? Any idea of what's being added, fixed, etc. How do we sign up for support on your site?

Prior to purchase I had consulted with Alex on upcoming features and additional page templates and he'd mentioned you were already working on these features :)

- Import listings instead of manual entry

- Map Functionality for "what's around me?" Show all events and listings around user by sharing their location.

- Featured Listing Priority (and extra payment for it)

- email templates customization for confirmation of payments, reminders, overdue, etc.

- page templates to mimic the airbnb style local area pages
- https://www.airbnb.ca/locations -
- https://www.airbnb.ca/locations/los-angeles/neighborhoods -
- https://www.airbnb.ca/locations/los-angeles/south-la - neighbourhood profile page with related businesses and events shown on the page plus our own content and images.
Alex Tintea
AUTHOR TEAM
28 months
Hi,
Thank you for the suggestions, we are still adding more things that an update would need and we will announce it as soon as we release it!
-Alex
mohit
PURCHASED
28 months
Hello Alex

I have just sent you an email. Please check.
Also you said to use the stripe LIVE Mode instead of test mode but in your demo it is working fine in test mode only then I believe it should work well on my side too, isn't it? Kindly look into this matter too as it is very urgent and I can't loose money just to check it. Also there is one issue I just remember, that under packages, when you edit any package, for say in Free membership, if you assign some no. of events, the admin panel still show blank events field, however changes is reflected on frontend. I want it to show it in backend too.
Also as administrator of the website, there is no way that I can see from backend that which user is having which membership and how many days are left for their expiry. Don't you think that it is a "must" feature for the website?
Alex Tintea
AUTHOR TEAM
28 months
Hi,
I answered to your email.
-Alex
mohit
PURCHASED
28 months
One more issue. I am trying to upload listing using free membership but it is not saving. Same for the paid ones.
Alex Tintea
AUTHOR TEAM
28 months
Hi,
I tested it on your website and it seems to work. Please take a look at the tests I did.
-Alex
wansell
PURCHASED
28 months
Hello,

Looks like a great theme/package. Would like to get this, but I want to know if I can change and add the star review choices:

Quality
Service
Value

If I can excellent, I'll purchase it now. If not do you know how or if I can?

Thanks
Wayne
Alex Tintea
AUTHOR TEAM
28 months
Hi Wayne,
You can add review to many fields that you can add, included quality, service, vaue, food, etc.-
-Alex
mohit
PURCHASED
28 months
Hi

I checked that you have uploaded the listing "This is a Test" but why you have uploaded that using the admin profile. Kindly try to upload a listing using membership package or in other words using Subscriber profile. Here are the details for subscriber:
"Details sent in mail"

Also regarding the locate me button, please find the attached file in mail only.

Looking forward to your response!!!

Thanks
Alex Tintea
AUTHOR TEAM
28 months
Hi,
When you upload an event though a subscriber it appears as pending on the backend, you need an administrator to approve the event and publish it. You can change that from settings. I tested it, please take a look.
-Alex
mohit
PURCHASED
28 months
Hi

I checked that you have uploaded the listing "This is a Test" but why you have uploaded that using the admin profile. Kindly try to upload a listing using membership package or in other words using Subscriber profile. Here are the details for subscriber:
"Details sent in mail"

Also regarding the locate me button, please find the attached file in mail only.

Looking forward to your response!!!

Thanks
Alex Tintea
AUTHOR TEAM
28 months
Idem
Alex Tintea
AUTHOR TEAM
28 months
Idem
mohit
PURCHASED
28 months
Hi I just checked the uploading of event from susbscriber's profile and it worked fine but it is not working for uploading listing. Also I haven't heard back from you on my "Locate Me" button issue!!!
Alex Tintea
AUTHOR TEAM
28 months
Hi,
I answered to your email. I tested both: both work fine.
locoplata
PURCHASED
28 months
Hello,
I can not find where I can upload images (in Circle) on listing pages. All I can add is featured listing image. Can you please tell me how to add the images gallery to the listing.

Thanks,'
Locoplata
Alex Tintea
AUTHOR TEAM
28 months
Hi,
Please go to dashboard>packages and make sure that the selected package has the gallery enabled.
-Alex
wansell
PURCHASED
28 months
Hello Alex,

Great theme as expected. I've installed it: www.parentalreview.com installed demo content, but nothing has been installed, so I can see or do anything? How do I get it to look like: http://wpdirectorybuilder.com/demos/listings/

Thanks
Alex Tintea
AUTHOR TEAM
28 months
Hi,
What error are you receiving?
locoplata
PURCHASED
28 months
Does anyone know how to change text on the homepage search slider a top of page?
28 months
hi locoplata, look at ....themes/yourtheme/partials/part-sliders.php
Alex Tintea
AUTHOR TEAM
28 months
Cheers Aris!
mohit
PURCHASED
28 months
Hi Alex,

Thanks for your support. I also see one issue that when I try to approve a listing, loading icon keeps on showing and does not go until and unless I hit refresh button of browser. Also whats the status of "Locate me " button issue and the issue of showing membership package for each user and expiration date of their membership for admin view?
mohit
PURCHASED
28 months
Hello Alex,

Please check this website: http://www.tradingpost1908.com/ It is the main server where I have uploaded the theme. The membership packages are assigning properly but subscriber is not able to upload events or listings. Please check that here. Also locate me button is also not working here.

Admin and Subscriber details are sent in mail.

Looking forward you to response.

Thanks
Alex Tintea
AUTHOR TEAM
28 months
Hi Mohit,
I've been anwering to your emails. :)
28 months
mohit, just test on your website. registered, but -as you describe- can not anything. the listing form no appear.
wansell
PURCHASED
28 months
Hello Alex,

I'm not receiving any errors, theres just no listings or events added. There has been images uploaded to the media section, but no text...!

Also where do I create the multiple star criteria?

You can see the site here: www.parentalreview.com

Thanks, also sent this via email to me at alexgurghis dot com
Wayne
Alex Tintea
AUTHOR TEAM
28 months
Hi Wayne,
Are you making the uploads through frontend or backend? I highly recommend to do it from frontend.
-Alex
mohit
PURCHASED
28 months
Hello Alex,

I was able to figure out the problem. Actually everything is working well but when I try to upload featured image or gallery images with listing or events, it is then when the events or directory doesn't upload. Please check that by adding events and listings with images and without images. You will see the difference by yourself. Thoughts?

Currently as you can see the website is under maintenance mode but you can still access it by http://www.tradingpost1908.com/wp-admin That maintenance mode is enable for non-logged users so from wp-admin you can either login as admin or subscriber and then you will be able to see frontend.

Please check it and let me know about it.

Thanks
Alex Tintea
AUTHOR TEAM
28 months
Cheers Mohit! We been through this via email, I am glad you managed to solve it.
-Alex
mohit
PURCHASED
28 months
Hello Aris,

Thanks for the concern. I didn't see your message before. I was able to figure out the problem and now it is working fine. You can check that by registering on the website with free memebrship. However there are still some issues that I am working upon, hopefully they will be clear soon :) I wrote how to register on the website in my comment just above this one.

BTW are you a developer, or are you also fighting with the theme to make it correct. In that case, may be I can help you out. You can reach me by bansalmohit664@gmail.com

Thanks
lwijegun
PURCHASED
28 months
Hi Alex,

The Demo Importer doesn't seem to work.

Can you please help me about with it.

Appreciate it.

Thanks
Alex Tintea
AUTHOR TEAM
28 months
Hi,
Please send me an email at alextintea@ymail.com
-Alex
28 months
hey,
is it possible to integrate listing and events to show events in detailed page of listing (listing=place where event take a place).
And to show on event detailed page listing to which it belongs?
thanks
Alex Tintea
AUTHOR TEAM
28 months
Hi Michael,
I don't think I fully udnerstand the question. Events and listing are two different types of posts here.
-Alex
28 months
Hi,
Is there a way to enter events with an end date? My events are all being deleted after 24hrs and most of my events last more than one day. Please help!
Thanks
Alex Tintea
AUTHOR TEAM
28 months
Hi,
Where have you purchased the DirectoryBuilder theme?
-Alex
HannaK
PURCHASED
28 months
Hello,
Could you kindly help us make the keyword search field call tags (or "amenities" for listings) instead of the listing & event titles? We do not find the function anywhere in the code.
Thanks!!
Alex Tintea
AUTHOR TEAM
28 months
Hi,
Are you trying to change the words or do you want the search to work with tags instead of titles?
-Alex
28 months
Hi Alex,
I purchased the theme from Creative Market.
Thanks
Alex Tintea
AUTHOR TEAM
28 months
Hi,
Please send me an email at alextintea@ymail.com witha ccess to an adminsitrator account so I can Test it.
-Test
HannaK
PURCHASED
28 months
Hello Alex,
thanks for your quick reply.
We would like the search to work with tags instead of titles.
Cheers !
Alex Tintea
AUTHOR TEAM
28 months
Hi Hanna!
I'm afraid that the process will be a bit complicated and you will have to do it from code.
-Alex
28 months
Hi Alex,
I finally figured out how to prevent my Events from being deleted after 24hrs.
I have a new question now: How do I randomize the Listing search results?

Thanks!
Alex Tintea
AUTHOR TEAM
28 months
Hi,
I'm glad you managed to solve it! What do you mean by randomize? I believe that listing appear in the order they were created, do ou want to change that?
-Alex
jwinata
PURCHASED
28 months
Hi,
I'm having a problem with spam registration - how do I make the users confirm emails before they are added to the database? Also, how do I send a nicely HTML formatted email confirmation to new users after their account has been created?
Alex Tintea
AUTHOR TEAM
28 months
Hi,
I think that adding a validation email willbe a complicated process and it will require coding skills. However, there are many captcha plugins that you can use.
You will find the file for the validation email inside the folder ReduxFramework>ReduxCore>inc>validation>email. The file is called validation_email.php.
-Alex
jwinata
PURCHASED
28 months
Also, when you click on the sign in window, the AJAX popup appears from the top of the page but the page does not automatically scroll up to the top to make the popup window visible. I'm using Safari 8.0.7 - is this browser specific? Is there any way to fix that either by making the window appear in the middle of the browser window wherever you have scrolled to
Alex Tintea
AUTHOR TEAM
28 months
Can you please share a link to the website so i can test it.?
-Alex
mohit
PURCHASED
28 months
Hello Alex,

Is there a way to enter events with an end date? My events are all being deleted after 24hrs and most of my events last more than one day. Please help!

Thanks
Alex Tintea
AUTHOR TEAM
28 months
Hi Mohit,
I see that you have the same issue as paracteleweb. Please send me an email at alextintea@ymail.com
-Alex
HannaK
PURCHASED
28 months
Hi Alex,
Thank you for your reply.
We know our way around the code to some extend and would like to try changing the search from titles to tags but could you just indicate where we can find the code please?
Thanks so much!
28 months
Dear @Alex Gurghis, @Alex Tintea, @Radu Trifan;
Has 3 months no update/upgrade about WPDrectorybuilder here. But, how come launch another similar product on Themeforest http://themeforest.net/item/listingbuilder-wp-listings-directory-theme/11926706
28 months
Agree with Aris, we've been supportive and patient for months looking for the promised updates during pres-sales conversations. A lot of people here supported the theme when it was removed from ThemeForest and now two other themes have launched since and no sign of any updates on this theme. Bought it because I liked the design and wanted to support your team. An ETA for next release would be appreciated and future support plans as well.
28 months
Hi Alex,
Yes, the listings currently appear in the order they were created, and yes, I want to change this so that they appear in a random/different order each time a search is done.
Thanks
28 months
Hi Alex,

Two questions:
1. I just purchased the theme from Creativemarket. Where can I find the license keys/purchase codes for the LayerSlider and WPBakery Visual Composer?
2. Is it possible to use Directory Builder theme alongside another theme on my website? I'd like to keep the top and bottom menus of another theme that I use on the rest of my site. Maybe by somehow embedding Directory Builder content from another page?
Alex Tintea
AUTHOR TEAM
28 months
Hi,
1. You do not need the licence key unless you want to update the plugins or you need support from the author. The licence we bought allows us to use the plugins on this theme that is being reselled, but we cannot share the license code with you.
2. It is possible but it willr equire coding skills. You will have to edit the .php files.
-Alex
fungody1881
PURCHASED
27 months
It shows that the current version is still 1.0.0 and the issue on text fields I pointed out above months ago seems not yet being fixed (on demo site) at this stage. Embarrassing really.
mwtada
PURCHASED
27 months
I just purchased this theme. Tried to register on the support forums, at http://help.themesdojo.com/ and it says my purchase key is invalid.
Radu Trifan
AUTHOR TEAM
27 months
That's because we offer support there only for products published on the envato network.

For this one you can post your questions here or via email at hi [at] themesdojo [dot] com
vincentmobile
PURCHASED
27 months
hi,

When I make a payment with paypal sandbox OR liveproduction mode, the payment is accepted, I am redirected to the payment confirmation page successfully my site, but no trace of the transaction, whether the sandbox account or the live account production or customer. The customer is receiving an email from my site with a message that the transaction is made. Then in the customer area on my site, the customer does not see the new offer he has subscribed. Thank you for your help, everything is perfect until now! it only needs the payment part.

have a nice day

PS: for information, I did not validate the support account on themedojo because my code is valid for ThemeForest
AUTHOR TEAM
27 months
Hi,

The support forum account is validated using the purchase code from themeforest only. Here you can ask for support questions.

I can't tell you the file where the paypal payment is registered as I am not a full stack developer and I can't get that information easily, but if you send access details to your site I will check and try to solve your issue as soon as possible. You can send the details to vg19mold[at]yahoo[dot]com .


Thanks,
Vlad.
Jordi Merino
PURCHASED
27 months
Good morning.
I 'm programming the Web with their staff and have some problems .
1. expires or when a company expires after the days of publication, that company is not deleted automatically ...
2. events pager gives problems (add a page more )
Temporary web is www.empres.info/demo1

Thank you!!!
AUTHOR TEAM
27 months
Hi,

1. Can you explain what do you mean? Do you want the company listing to be deleted, not just get unpublished?

2. Can you provide a link to the page with the problem that you say appears extra to what is needed?


Thanks,
Vlad.
simoncollins
PURCHASED
27 months
Hello,

I am looking to make quite a simple listings directory and lack coding skills. Using the basic demo content structure I would like to add a second layer subcategories to the listings directory which currently only appears to permit one level with any subcategories not showing up on the front end. Is there an easy way to set this?

Thanks
AUTHOR TEAM
27 months
Hi,

A second layer of subcategories would mean to have sub-subcategories? If so, then there is no easy way to do this. you will have to make changes in the code or hire someone to make these changes for you since you can create a sub-subcategory, but they will not appear on the site unless more changes are done.


Thanks,
Vlad.
hullah
PURCHASED
27 months
Hi,

On your demo reviews are limited "1" per user, but for some reason in mine it allows more then "1". There is no way to moderate reviews or even delete them from backend.

I am running version one of the theme 1.0.0.

I just noticed the issue now. I did test in your live demo and reviews are "1" per user or IP. CAn you tell me why this is and is there a way to set moderation and ability to delete reviews if SPAM.
Alex Tintea
AUTHOR TEAM
27 months
Hi,
Please make sure that on dashboard>multi rating you have set the limited 1 per user correctly.
-Alex
27 months
Error on install of theme

Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use __construct()


Alan
Alex Tintea
AUTHOR TEAM
27 months
Hi,
Please send em access to an administrator account at alextintea@ymail.com and I will test it.
-Alex
27 months
Hi Alex

The issue is at code level because of a change in wordpress it affects 4 files
td_featured_listings.php
td_latest_listings.php
td_upcoming_listings.php
td_video_listings.php

Alan
27 months
Trying to install plugin on my site...says there is "No valid Plugin Found" on what I have downloaded from you
27 months
How long does this take to get an answer here? I bought the plugin - it doesn't download - tried it several times....Hello? anyone home to answer support????
27 months
Hi,

Which plugin do you mean?
27 months
Directory Builder
27 months
Hi

there is problem with "Submit Your Review" and "What Are People Saying" sections in listing item's pages.
these sections does not load on the page and does not appear in pages.
is there any setting which needs to adjust for these sections to show on pages?

thanks
nonaa
PURCHASED
27 months
Hi Alex,
I have a problem with "event" item: Catchable fatal error: Object of class WP_Error could not be converted to string in /homepages/8/d453130439/htdocs/hotel-tapa-tour/wp-content/themes/directory-builder-classified-ads-listings-events_80c8d51b73111f82ad9f51d4fce0e366/DirectoryBuilder/inc/lib/td-breadcrumbs.php on line 107
Can you help me?
Thanks
nonaa
PURCHASED
27 months
Hi Alex,
I have a problem with "event" item: Catchable fatal error: Object of class WP_Error could not be converted to string in /homepages/8/d453130439/htdocs/hotel-tapa-tour/wp-content/themes/directory-builder-classified-ads-listings-events_80c8d51b73111f82ad9f51d4fce0e366/DirectoryBuilder/inc/lib/td-breadcrumbs.php on line 107
Can you help me?
Thanks
27 months
Hi Alex,

I've been on a search for a directory listing plugin that would allow web advertising spaces – the directory features seem to accommodate all my clients needs but the info regarding the ad spaces didn't go into much detail. How extensive is the ad space component of your plugin? Will it allow easy management of ads? Does it only allow the 2 ads on any given page? Will clients be able to set up and pay for ads on the frontend? Any further details regarding this would be greatly appreciated! Also, if this feature is limited – could you recommend web ad management plugins that will work well with your directory plugin?

Thanks and hope to hear from you soon!
Rene
smithernov
PURCHASED
27 months
Mr how can i set set a listing as Featured???
nonaa
PURCHASED
27 months
Never mind! Solved
27 months
hi
could you help me as soon as possible please?

I have problem whit the "Submit Your Review" section. the rating section does not appear in page and the section just show the title "Submit Your Review".

how can i solve this problem?

thanks
Tuguu S.L.U
PURCHASED
27 months
Hello, I go to DB settings > import demo > click on DEMO 2 and they don't do nothing. Appear the alert "import content" I click on yes but doesn't work don't do nothing. Can you help me? thank you
nonaa
PURCHASED
27 months
Hi there,
It is the plugin "Codestyling Localization" incompatible with DB?

Scripting Guard: Malfunction at current Theme detected!
Name: DirectoryBuilder - Directory Builder WordPress Theme | Author: Alex Gurghis
Below listed scripts has been automatically stripped because of injection...

If is not compatible, wich one do you recommend me?
I need Spanish for the site.

Thanks!
AUTHOR TEAM
27 months
Hi,

Codestyling is not included with the theme.

We recommend WPML or POedit to translate the theme.


Thanks,
Vlad.
Tuguu S.L.U
PURCHASED
27 months
I need translate to Spanish the template. How can i do it? thank you.
27 months
Hi having few issues plz assist:

1- When i take any plan i can take same plan again and again , it need to show in packages that this package i have purchased and button need to lock
2- Right now no area in theme admin panel to handle reviews , there need to be a tab in admin panel and also in front end panel that say reviews so users can read reviews on their listing and if spam so they can ask admin to delete.(I mean flag option)
3- when i take any plan , it shows popup and i take and after that popup close and no alert that i have successfully taken that ... that need to be so user dont press again and again
4- If i need to mark that Listings will be unlimited so what i have to write in text box ? (in packages)
5- Packages are on per month basis , i mean packages will renew automaticly or it need to done manually .. ?
6- If i want to show list view as default so where i have to make change ?
7- Options to delete old listings !!

Thumbs up for your Team for Great theme !!
AUTHOR TEAM
27 months
Hi,

1. This doesn't seem like a bug, but we will think about this scenario.

2. Thank you for your suggestion. We will consider adding this.

3. Seems related to 1. We will analyze this

4. Leave the textbox empty if you want unlimited posts to be available for the user.

5. Packages are not setup to expire a after a period, but to expire after all posts from the package have run out. Packages are not setup to charge automatically, to buy a package the user will have to process the payment manually.

6. This will require a change in the code of the theme at the moment.

7. Deleting listings is possible for the admin from the backend and the user can edit and unpublish the listings at any time from the "My account" page.


Thanks,
Vlad.
27 months
@tuguu
Import Demo works in this way : After you upload theme then go to import option and there are 3 demos . The one that have both events and listing is "DEMO 1" . So press it and wait for 5 seconds , then again press and wait 5 seconds and then click on save option . Open again and press Import option and wait 5 seconds , It will import automatically.

Theme server have no issues , sometimes we are using shared servers and hosting company dont allow some extensions and a memory limit can cause that .. thx
27 months
@augenart Rating section is pretty simple . Every listing reviews comes from their categories . Go to Dashboard > Listing > Category > Edit Desired Category > Review fields > Add fields and put comma after every field and it will show review box automatically on listings associated with that category .
27 months
@tuguu Plz open theme documentation and search for (Translation) . You will a complete paragraph on that and it is explained with details and very easy to perform .

thx
27 months
hi wabbas38

Thanks for your help.
Tuguu S.L.U
PURCHASED
27 months
Yes the documentation say a plugin for translate but doesn't exist.... To start the translation we recommend to use the following plugin Codestyling Localization (https://wordpress.org/plugins/codestyling-localization/) to be installed in your Wordpress.
Tuguu S.L.U
PURCHASED
27 months
Another question: Where can i change this shortcode??? [categories_listings_v1]
AUTHOR TEAM
27 months
Hi,

If you need to change the code of this shortcode than look for the file called shortcodes.lib.php


Thanks,
Vlad.
smithernov
PURCHASED
27 months
The twentyfifthteen theme have more options, if you don't know very well php the theme is useless (or very poor documented). Without code customization you can do more than the demo. The style is very good, but is the same of airbnb
nonaa
PURCHASED
27 months
Hi Alex / support team,
Could you specify your support schedule? And an email to report you some technical issues?
Truly, there were many errors in your theme and there seems to be no support here...
Thanks
AUTHOR TEAM
26 months
Hi,

We are offering support here weekly. We will try to assist you here as much as possible. We are usually not available during the weekends.


Thanks,
Vlad.
Tuguu S.L.U
PURCHASED
27 months
Hola nonna a mi me han resuelto mis dudas en este email: alextintea (arroba) ymail (punto) com. Es ymail no gmail. He conseguido traducirlo el script que recomiendan en la documentacion no funciona es mejor hacerlo de otra forma. Escribeme a mi correo y te ayudo ;) es: sagarra (arroba) gmail punto com. Este si que es con g de gmail :D saludos!
Tuguu S.L.U
PURCHASED
27 months
Hola nona he conseguido traducirlo al español si quieres escribeme a mi correo y te ayudo es sagarra[]gmail[]com
Tuguu S.L.U
PURCHASED
27 months
los comentario sno funcionan....
nonaa
PURCHASED
27 months
Hi support team,

Regarding the languages, I'm trying to translate the theme into Spanish with Codestyling Localization and the change has at times been complicated. Message from CL:

Loading Issue: Author is using load_textdomain instead of load_theme_textdomain or load_child_theme_textdomain function. This may break behavior of WordPress, because some filters and actions won't be executed anymore. Please contact the Author about that.

If you get compatibility warnings, than they are often related to a wrong usage of WordPress core functionality by the authors of the affected Themes or Plugins. There are several reason for such reports, but in each of this cases only the original author can solve it:

Loading of translation files will be performed beside the WordPress standard functionality.

Textdomains can not be parsed from source files because of used coding syntax.

Component seems to be translatable but doesn't use a translation file load call.
AUTHOR TEAM
27 months
Hi,

Sorry for that. You might consider alternative plugins as WPML or using a software to edit the .po and .mo files like POedit.


Thanks,
Vlad.
nonaa
PURCHASED
27 months
Tuguu!
Mil gracias por la info y por la ayuda. Ahora mismo te escribo vía email.
N
27 months
Hi

I need to put a promo code(coupon code) field into the payment section.

could you please help me to do that?

Thanks
Radu Trifan
AUTHOR TEAM
27 months
2ONTHEHOUSE
Wolf Gerhardt
PURCHASED
27 months
1st of all must say this is master piece, and so far i am more than pleased with speed that this theme working.
I’ve tried for years several plugins and stuck on one which turns to be disaster. I am happy that you developed full package deal!!
Tuguu S.L.U
PURCHASED
27 months
Which review system I need to install for works and manage reviews that customers put in my website? thank you
AUTHOR TEAM
27 months
Hi,

The review system is built-in the theme. No need to install another system.


Thanks,
Vlad.
shuebscher
PURCHASED
27 months
I went to upload the theme and received the following error message:

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

Any idea what I need to do to fix this?
AUTHOR TEAM
27 months
Hi,

Did you unzip the archive you downloaded from your themesnap account and install the zip which was in there? If yes, then try to upload the theme via FTP.

Which Wordpress version do you have?


Thanks,
Vlad.
bernie
PURCHASED
27 months
Great job, great theme, just the thing I needed. Keep up the good work.
27 months
Hi
unfortunately i can't use Strip and Paypal as payment gateway, and i have to use a local ones.
how can i add another payment gateway to the theme?
could you please help me?

Thanks
Radu Trifan
AUTHOR TEAM
26 months
Directory Builder supports only PayPal and Stripe as payment methods.
azz Mek
PURCHASED
27 months
How can I make enabled registration because now I have this message Registration has been disabled.
Radu Trifan
AUTHOR TEAM
26 months
Make sure the registration is enabled in wordpress.

Admin > Settings > General and there check Anyone can register your blog.
nonaa
PURCHASED
26 months
Hi Alex and team,

I need your help.
I have some problems with your template:

1. Registration is not working properly. You can log in but when you choose a plan nothing happens. It doesn’t appear in “my active plans”. I’ve tried with Free, Premium and Deluxe packages using a different email than admin and no one works.

2. Reviews is not displayed in listings: I’ve added the fields in each “category” but I can’t see the review box in listings.

3. Map: http://www.themesnap.com/wordpress-themes/directory-builder-classified-ads-listings-events.html?demo
doens’t work propertly when you hover the mouse pointer over + / - (zoom in or out)

4. This is a simple question: What the “claim listing” is for?

Hope you can help me asap.
I look forward to a reply.
Many thanks,
Nona
Radu Trifan
AUTHOR TEAM
26 months
Please read all the theme documentation first. There are instructions on how to install properly the theme, including frontend registration, pricing plans setup, reviews, etc.

The claim listing is basically an email contact form which lets a user Claim the already published listing.
jaem
PURCHASED
26 months
Hi, can I add more than one category / location to each listing?
Radu Trifan
AUTHOR TEAM
26 months
Hi.

You can't. Each listing belongs to only one category.
farmitout
PURCHASED
26 months
Hi Alex,

I am having a hard time with this theme

1. When I insert a "Listings Category" nothing shows up for me to edit/add to it
2. When I create a listing and click "view listing" it takes me to a page that says "oops...."
3. I imported the demo theme and it shows up when i view the site but i cannot see it in the back end to edit it
4. i cannot find any tutorials or manuals for this theme
Radu Trifan
AUTHOR TEAM
26 months
Hi.

1. In the wp admin backend you should see listings categories and be able to edit / add / delete them.

2. Check your permalinks settings and see how to correctly set them up in the documentation provided with the theme.

3. You should see all the content in the back-end also. Just check all the wp admin sections.

4. The manuals are included inside the theme archive package in the documentation folder.
nonaa
PURCHASED
26 months
Radu Trifan,

I've read all the documentation (that it is not too extensive) and nothing about that issue (pricing plans setup).

Maybe it is necessary to do something via MySQL (for example, create users "Basic", "Premium" and "Deluxe"? Or maybe is something associated with the hosting and ajax? Or it should work with demo? Because I've imported the demo and doesn't work.

For my part, the theme is installed properly (according to your documentation). I was thinking that the forum support is for more than say" read the documentation".
AUTHOR TEAM
26 months
Hi,

Can you provide a link to your site to check the registration on your site? It could be an ajax issue related to hosting settings.


Thanks,
Vlad.
nonaa
PURCHASED
26 months
Hi Vlad,
In the end, I've resolved the problem with the pricing plans/registration.
But still I can not view the reviews box in listings.
How can I activate this box? I've added the fields in each category but doesn't work.
Thanks,
Nona
AUTHOR TEAM
25 months
Hi,

The reviews need to be activated in the plans as an option to be available.


Thanks,
Vlad.
jaem
PURCHASED
26 months
Hi, could you provide the xml import file for the Listings + Events demo? Thanks.
jaem
PURCHASED
26 months
Also, could you direct me to how I could undo the limit of 1 category/location per listing? The back-end allows me to select more than 1, but the front-end only allows 1.

It's very restricting since my listings belong to multiple categories.
AUTHOR TEAM
25 months
Hi,

The frontend was designed with just one category to select and it was designed so all the actions of users to be done from the front end. If you want users to be able to select multiple categories from the front end, then you will need to make some changes in the code of the theme files. This is outside the terms of the support we offer.


Thanks,
Vlad.
tadeaskula
PURCHASED
26 months
Hello,
I would like to ask You, if you update the theme also on CreativeMarket, because I would really like to purchase, but I have a really limited budget on my project. Also, I see you are not active on CreativeM.. so you provide the support on http://help.themesdojo.com/? Thank you!
AUTHOR TEAM
25 months
Hi,

The support we provide on help.themesdojo.com is now limited only to users who buy the theme from themeforest.net.

We are not very active on Creative Market. If an update will be available, we will add it on Creative Market too.


Thanks,
Vlad.
maximus555
PURCHASED
26 months
Hi Vlad.
I want to buy from you
http://wpdirectorybuilder.com/demos/listings/all-listings-v3/
I want to ask you a few questions.
First: Do you speak Russian. You're from Moldova.
Can you set the site on my server?
Can you change the functionality for an additional fee?
How to contact you, it would not be through the forum?
Thank you
AUTHOR TEAM
25 months
Hi,

I do the support, but I am not selling the theme as the authors are Radu and Alex.

I know some Russian, but can't write.
We usually don't provide installation services and also don't make custom changes to themes, but can help you with some guidelines about what can be changed and where.

You can write an email to vg19mold[at]yahoo[dot]com and will see what I can help you with.


Thanks,
Vlad.
26 months
Hello,

is there a German language file already available?

Thanks,
Fabian
AUTHOR TEAM
25 months
Hi,

We don't have a translated version of the site in German. We also don't translate the site. We have made it possible for any user to translate the site to their own language with the words and terms that each sees to fit their own site.


Thanks,
Vlad.
FortyHours
PURCHASED
26 months
Hi there :-)
I am a word press newbie, I seem to have the same problem as a few on here with the demo not importing, dropbox xml file is too large for Wordpress Import (2.14MB), error uploading using Best Import, and manual ftp import appears to be unsuccessful... Please can you advice :-)
AUTHOR TEAM
25 months
Hi,

It's odd that the filesize of 2 MB is too big to be uploaded. It could be that your hosting is limiting the filesize that you can upload. Did you install the Wordpress on your server or it was installed via some tool provided by your hosting service? See if there is any restriction set on your wordpress instance regarding this.

Also try to install on a localhost instance and see if you can import the demo data on your local host and if you can, then you can move the site to your hosting server.


Thanks,
Vlad.
tadeaskula
PURCHASED
26 months
Where can I in files translate - "PLACES" on the frontpage? Thanks
AUTHOR TEAM
25 months
Hi,

You should be able to translate the Places word using WPML or in the .po file. If you want to translate it directly in the theme files, then you can find it in the part-sliders.php file and you can edit it even from the Wordpress dashboard.


Thanks,
Vlad.
FortyHours
PURCHASED
26 months
Hi Alex,
I have learnt a lot over the 24 hrs and am delighted with this theme :-) thank you for developing it. Is it compatible with your Jobus theme by any chance?
AUTHOR TEAM
25 months
Hi,

The WPJobus theme is a separate theme and they have nothing in common besides the team that built them.


Thanks,
Vlad.
FortyHours
PURCHASED
26 months
Now that I discover your support is through themesdojo, please can you advice how to use my themesnap licence number, order number or ?? as a purchase code to register to read responses to the forum discussions... I have no doubt my questions have been asked many times before and would really appreciate the assistance in getting my directory up and running sooner rather than later :-) Many thanks
AUTHOR TEAM
25 months
Hi,

The support forum is for themeforest users and for the themes sold there. There is no support topic for the directory builder there. The only method to register is to have a code from purchasing one of our themes on themeforest. We will provide support here.


Thanks,
Vlad.
tadeaskula
PURCHASED
26 months
FortyHours same here..
25 months
We've updated the theme description - the license number is only available for the envato network products.

For Directory Builder Support please use the commenting system here or email hi at themesdojo.com
26 months
Hi Alex same issue that many people above described
"We haven't registered any transaction movement until now. We'll certainly show up here the plans you've chosen to use."

This wording shows whenever user try to get free plan or paid in transactions . Plz assist how to make it work . Infact i have enabled just free plan , already assigned all pages in admin panel , already added new api's of paypal and stripe . When i try to get free plan i get email that you purchased free plan but in website it shows nothing , and when i try to buy paid plan it shows error plz assist
AUTHOR TEAM
25 months
Hi,

Can you provide a link to your site for us to check?
Do you have only one free plan or do you have more than one free plans?


Thanks,
Vlad.
26 months
In demo everything fine , have updated theme , insalled perfectly , tested on 2 hosting and same issue (Hostgator and Ipage)
Plz assist
26 months
Here it goes snapshot
http://postimg.org/image/l65ymnwyt/

On demo when i take free plan i redirect to home page , but in my site when i take free plan it just refresh page . And when use paypal it make payment , but same dont show payment and no package assign . Let me know if i am doing anything wrong thx
AUTHOR TEAM
25 months
Hi,

Do you have more than one free plans on your site?


Thanks,
Vlad.
bizcrave
PURCHASED
25 months
Having trouble importing demo, I am clicking import and nothing is happening.
AUTHOR TEAM
25 months
Hi,

Have you followed the directions at http://wpdirectorybuilder.com/doc/#importdemo?


Thanks,
Vlad.
25 months
Hi Alex

I am having the issue of not being able to sell packages the data is not being stored into the database when a successful paypal payment has been made and if I set one to free it just stays on the package page. I really need this fixed as the theme is deployed on a production site.


the live website http://discoverdevon.org.uk

Test site with free package clean install of theme no modifications:
http://insigniacreative.co.uk/devontest/pricing-plans/

Registration is open on both sites so you can test.

Alan
25 months
On the clean install site we see all the packages you've setup including the free one.

Seems to work fine. Test it using PayPal sandbox mode and when you're done, disable that setting.

Thanks.

Alex.
DavSign
PURCHASED
25 months
Hi,

I can not do the update because i read on my administration : "A valid license key qualifies you for support and enables automatic updates. To receive automatic updates license activation is required."
I must to buy in Codecanyon for this plugin ? Also for LayserSlider ?

Thanks
25 months
We'll update the theme contents and you'll be able to get the desired update if you are referring to Visual Composer.

We've purchased an extended license and cannot provide you with that license - only with a fresh copy inside of the theme.

Thanks.

Alex.
25 months
Alex

The payment issue seems to be down to the td_payments table not being written to for the payments to be recorded.

I seem to be amoung many with Payment issues can you look at this as a matter of urgency please I am unable to take any payments it is now losing me money.

Alan
25 months
Alex

Update on payment issue looks to also be an issue that you can not change currency although you can put in any code and symbol you want the payments fail.


Alan
25 months
Hello,

in the default demo there is an search field "any time".
Is it possible to add another field with eg. "time" and specific hours like 8-9, 9-10, 11-12,...?
Thanks
25 months
No. At least not out of the box. That will involve some custom programming.
bizcrave
PURCHASED
25 months
Is there a way to use the listings function(s) as just a plugin? I noticed in the install it creates a plugin, is this possible? The only thing I really want from the theme is the listings and ability to claim listing.
25 months
No. It isn't possible, because everything functions as a whole package.
25 months
Hi there,

Your theme seems great to me, almost the perfect basis to help me switch to wordpress a website that i've been running for quite some time !

I'm saying "almost" as it lacks the capability to link both worlds : listings and events

Basically i would need registered users to make 1 listing (or more, but 1 is enough), and from this listing they would be able to submit events (1 cllient = 1 listing + capability to submit x events for a period of time)

I sounds weird that listings and events are managed by the same user in the back end, but not on the front end !

Any plan to work on that ?
25 months
Not in the near future at least. We've developed a separated Events only theme which includes "Places". Each place (for example a restaurant) can have several events. And events can be submitted by several users to the same place.
bizcrave
PURCHASED
25 months
Is there any support?
25 months
yes - we're trying to handle it all. Sorry for the delays. Try contacting us directly via email at hi at themesdojo.com
simoncollins
PURCHASED
25 months
Hello,

On the page slider for the 'search item block' I would like to change the word 'Places' for something more appropriate such as 'Search'. Can you confirm where to make changes to the page slider text?

Thanks
25 months
Last support reply 3 weeks ago...is this theme still supported...no point buying if not?
joserra
PURCHASED
25 months
hi, i've purchased this theme yesterday, and i installed as the documentation sais.
I have a problem with the EVENTS MAP (all events Version #3) . It is continiusly loading and it no appears in any events.

Otherwise, the map in LISTING (version #3) is working correctly.

I have reinstalled the theme, the plugins, the demo data, but still not working...

Any solution?

Thanks!
25 months
Sometimes this process takes a lot of time (demo data import). It depends both on 1. server and 2. connection.

Please try several times until you succeed.

Thanks.

Alex.
25 months
Hi there, do you plan, by any chance, to LINK listings and events in a future update ?
It feels weird to offer a service for inserting listings and events without those two being linked...
25 months
You can check our new theme Event Builder - there are places on a map and each place has several events added by different users.

As a suggestion - you could link the events to a listing using the listing description.

Thanks.

Alex.
astrotte
PURCHASED
25 months
Hello,
I recently purchased this theme and the demo content will not import nor can I edit any pages with the Visual Composer tool. Please help!
astrotte
PURCHASED
25 months
So the visual composer works, however, the demo content still won't import. Nothing happens. I've tried everything.
25 months
Sometimes this process takes a lot of time (demo data import). It depends both on 1. server and 2. connection.

Please try several times until you succeed.

Thanks.

Alex.
Hello,
I need to create a complex business directory.
Each company will fill a big form with a lot of details regarding the company, and also the area, a list of specific activities and some keywords.
I want to be able to have a search page with searches on area, activities (checboxes) and keywords.
Could you please tell me if it's possible with your plugin ?
I already bought 2 plugins for nothing, now I need to be sure.
I also downloaded gravity form, and the form was made with this plugin, but now I want to be able to show the directory on a page and I can't do that with Gravity...

Please answer me as soon as you can.
Thanks
25 months
Hello Brian.

Please check the demo and the theme description and try to understand how it works. It works exactly as described. Unfortunately we don't have time for customizations of any kind.

Thanks.

Alex.
Hello,
I really need to get an answer before I buy the plugin. Please, tell me if your plugin can do all the things that I described above.
Thanks
25 months
See the answer above.
lenhez
PURCHASED
25 months
Hi Alex,

I do hope that you are well.

I wonder if you could help. I want to offer “claim a listing” on the events pages – how would I go about that?

Hope you can help
Niik
PURCHASED
25 months
Hi,
We bought this theme (Directory Builder PRO) and want to install the version #1 you have on the demo but I can´t find the instruction for this.
Where can we find these installation file?
Thanks
Niik
25 months
Just import the demo content - this can be a long lasting process depending on servers and connection, but try several times until you succeed.

After that you'll have installed all the demo versions inside, including version 1.

Thanks.

Alex.
lenhez
PURCHASED
25 months
Is it fair to conclude that this theme is no longer being supported?
AUTHOR TEAM
25 months
Hi,

The theme is being supported. We are sorry for the delay in getting back with an answer. Let us know what we can help you with.


Thanks,
Vlad.
25 months
Hi Alex

It works now because I have fixed the problem it has cost me $500 in additional developers costs to resolve the issue of not being able to change currency whoever coded the paypal api script left out a vital piece that allows currency changes I will be happy to provide you with the fix ofcourse I will need to cover some of my costs, due to the lack of support here for the theme it seems to me that unless we buy from themeforest which we can't with this theme we are treated as second best.

Alan
AUTHOR TEAM
25 months
Hi,

You can write to Alex via email to hi [at] themesdojo.com and talk about it.


Thanks,
Vlad.
lenhez
PURCHASED
25 months
Alex,

You have said "The theme is being supported. We are sorry for the delay in getting back with an answer. Let us know what we can help you with"

My Question: "I want to offer “claim a listing” on the events pages – how would I go about that?" - sent 2 days ago

Can you help with this?
25 months
Hi,

Copy this code (http://pastie.org/10564837) on single-event.php file starting from line 1338.

Alex
lenhez
PURCHASED
25 months
Hi - i have added the code, the button appears but the claim form does not appear when clicked.
25 months
I see, I changed it and uploaded here: https://www.dropbox.com/s/x6gwgywc0pinu8m/single-event.php?dl=0
lenhez
PURCHASED
25 months
hello - with that code the map & advertising spaces (just code) are not showing
25 months
Hmm... can you send me the link to check it out. Thank you.
lenhez
PURCHASED
25 months
ok - what is the best email address?
AUTHOR TEAM
25 months
Hi,

You can email to hi[at]themesdojo.com and we will receive the message.


Thanks,
Vlad.
lenhez
PURCHASED
25 months
Hello Alex, what is the best email address to send the link to?
essexweb
PURCHASED
25 months
HI we are trying to import the demo versions but it is just rotating and nothing is happening? Anyway you can help?
AUTHOR TEAM
25 months
Hi,

Download the demo content from here: https://dl.dropboxusercontent.com/u/35720976/directorybuilder-theultimatedirectoryeventbuilder.wordpress.2015-07-21.xml and then import the demo data.


Thanks,
Vlad.
toshism
PURCHASED
25 months
Hi there, is it possible to add more subscriptions than the 3 in the demo?
AUTHOR TEAM
25 months
Hi,

You can create more than 3 plans. Also you can have 1 or 2 plans on your site as well.


Thanks,
Vlad.
25 months
Hi Alex
when i add more than 1 event in backend it does not appears on website but it exist in backend area in event list.
i think adding Event & listing from the backend have some problem.
so i need to create an account with no limitation(to add event & listing) for admin to work in frontend.
but when i add such this package everyone can use it while registration on website which i don't want to happen.i want just admin use this package.

how can i solve this?
i really need to this. please help me as soon as possible.

Thannks
AUTHOR TEAM
25 months
Hi,

The theme was designed to have listings and events added from the frontend.

You can disable registration when you have the plan live on your site and activate it for the admin account. This way people will not activate it when registering. Remember to disable the plan after you have it activated for the admin account.


Thanks,
Vlad.
25 months
i have a problem with ratings :( i tried everything the rating system don't work
AUTHOR TEAM
25 months
Hi,

Can you please be more specific?
Did you activate any plans with reviews/ratings included and had an user with such a plan add a review/rating?


Thanks,
Vlad.
25 months
i'm an admin i add listing to test the review and rating system but it don't show its a problem that happen to someone else here as i read
24 months
Hi,

First of all you have to add review fields on category. You can do it in dashboard -> Listing -> Categories and there click on a category. After that you have to purchase a package that have reviews available and you have to upload it from front-end.
lenhez
PURCHASED
25 months
Hi Alex,

I've sent contact details as requested.
24 months
Hi,

What email do you have as I din't receive any login info.
socialweb
PURCHASED
24 months
Hello,
amazing theme! I have a serious bug but I don't know where it is. I have the last version of the theme as well as WP, also I have deactivated all plug-ins to see if its some sort of conflict between them, but the problem still persists. When I disable the street view option in a listing item, the changes aren't saved. Or if I disable some package capabilities changes aren't saved neither.
Regards.
24 months
Hi,

Can you provide a link and login info to take a look?

Alex
socialweb
PURCHASED
24 months
Hi,
Please I need some help here...
When I disable street view option in a listing item and save it, it doesn't work as well as any other option... I have already disabled all plug-ins and updated the theme to the last version, but still the bug persists... Help please. Thanks!
24 months
Send us the link please to me[at]alexgurghis[dot]com and the login info and I will take a look.
lenhez
PURCHASED
24 months
Hi Alex,

As requested, I have sent contact details.
24 months
Hi,

What email do you have as I din't receive any login info.
toshism
PURCHASED
24 months
Hi,
I'm trying to add css in the DB Settings > General Settings tab, by pasting edited css from chrome inspector.

For some reason it seems that the css is not working for me at all.

Can you comment on what could be happening and why its not working?

Also, as I understand it, it's good practice to use a child theme if making edits. Would it be possible for you to supply a child theme please?

Kind Regards.
24 months
Hi,

We fixed the css issue.

Alex
toshism
PURCHASED
24 months
Is there any chance of getting the latest version of Visual composer please?
With the current packaged version I seem to be getting unexpected results.

Thanks
24 months
Hi,

We updated the visual composer, please re-download the theme and there you will have a folder with the latest version of visual composer.

Alex
toshism
PURCHASED
24 months
sorry for bombarding you with questions but like someone else who was asking in an earlier thread, I was wondering if you can tell me how I can send customised html formatted emails to users, for example when someone registers etc.

it would be great if there was some kind of list of emails that users and admin receives so that I can customise them with things like a logo and contact details.

Thank you.
24 months
The registration confirmation email message is located in functions.php line 660.

Alex
lenhez
PURCHASED
24 months
Hello Alex,

I sent it to 'hi@themesdojo.com'
lenhez
PURCHASED
24 months
also to me@alexgurghis.com
toshism
PURCHASED
24 months
Hi Alex, thanks so much for replying to my last three comments/questions.

I bought the theme on the date: 4 Dec 2015.

You mentioned that you:

1. Fixed the css issue
2. Updated the version of visual composer.

Was this done since then?

If so, that's great :)

Please can you tell me the best way of updating the theme / plugins without breaking the work that I have done already?

Sorry for the amateurish questions but I'm relatively new to this.

Many thanks.
AUTHOR TEAM
24 months
Hi,

In order to update the theme you need to download the latest version from your downloads section in your themesnap account and follow the guidelines from this article: https://premium.wpmudev.org/blog/upgrade-wordpress-themes-even-if-they-are-customized/


Thanks,
Vlad.
toshism
PURCHASED
24 months
Ah great, I just saw that you have added the latest version of the theme today.

I guess all I need to know now is the best way to update the previous theme to the latest one without breaking the work that I did so far. You help would be greatly appreciated.

Thanks.
AUTHOR TEAM
24 months
Hi,

Check the article mentioned above to update the theme safely. Let us know if anything goes wrong.


Thanks,
Vlad.
toshism
PURCHASED
24 months
Hi there, I just uploaded the new theme to a new folder on the themes folder of the WP install, when activating the version 1.1 I am getting the following problems:

1
Parse error: syntax error, unexpected ')', expecting ',' or ';' in /homepages/40/d379947805/htdocs/chamonixapresski/wp-content/themes/DirectoryBuilder/header.php on line 41

Actually I just had a developer friend fix that issue, but perhaps something you might want to test?

2.
I also updated the VC and layer slider plugins and now appear to be seeing code instead of listing locations displaying properly. Please can you tell me how to fix this?
You can see it here http://www.chamonixapresski.com/

3.
When adding css to the general tab of the db settings, it still does not appear to make any difference. Could this be something I'm doing wrong or is it still not working properly?
AUTHOR TEAM
24 months
Hi,

1. Thank you for reporting that issue. We will investigate that.

2. Couldn't see the page that shows code, nor could I see an event details page. A page with error is displayed when trying to check an event. Can you provide a more precise link of the page with the issue?

3. After you add the CSS in the theme's options menu, do you save the changes made? If you are saving the changes, then can you let me know what changes are you making and on which page should they appear?


Thanks,
Vlad.
toshism
PURCHASED
24 months
Now one final thing that would be great to do something about would be the main image that a subscriber adds when posting a listing.

Currently it seems like the same image is used in a few places that I noticed.

1. when displayed on a page showing all listings.
2. on a listing detail page
3. when displayed on a recent or featured listings widget or sidebar.

Perhaps I missed it but there doesn't seem to be any suggestion as to what the best image size to use is.

Also, because the image is being used at different aspect ratios, unless the image is quite abstract the results to a subscriber are difficult to judge. meaning that we don't know how the image will look in the different places that it appears.

If for example someone wanted to upload an image with their logo, as I have done with "Tosh Test" here: http://www.chamonixapresski.com/all-chamonix-events/

It is difficult to have any control or to know how the image will be displayed.
AUTHOR TEAM
24 months
Thank you for your feedback. We will look into this and see what we can improve about this.


Thanks,
Vlad.
toshism
PURCHASED
24 months
if you look at the tosh test detail page, here: http://www.chamonixapresski.com/event/tosh-test/

you can see that the image looks distorted and ugly.

Would it be possible to suggest a fix for this or comment on how we could have some sort of control for this or to fix it please?

Perhaps I could speak with one of your team to resolve some of these issues via I.M. of some sort?

Thank you for your time and patients.
AUTHOR TEAM
24 months
Hi,

A fix for this would imply to make some changes in the code of the theme. You can try contacting via facebook and possibly our developer will chat on this if available.


Thanks,
Vlad.
toshism
PURCHASED
24 months
Another problem with a shortcodes: http://www.chamonixapresski.com/?preview_id=1738&preview_nonce=9948ad8d34&preview=true

It looks like the ones for listing location and event location are not working either.
AUTHOR TEAM
24 months
The link you provided is not accessible to unregistered users. Can you provide a screenshot?


Thanks,
Vlad.
toshism
PURCHASED
24 months
Again, my apologies for the numerous messages but Incase you get the chance to take a look the issues, just so that I can continue to progress with the website, I have activated the original version of the theme. Please drop me a line when you're looking and I will activate the latest version so that you can see the existing problems.

Thanks
AUTHOR TEAM
24 months
Hi,

Our timezone is GMT +2 and we work in the usual business hours and during evenings.


Thanks,
Vlad.
toshism
PURCHASED
24 months
Hi Vlad, in an earlier thread you mentioned that the url was not working for you apologies for that.

You can take a look here: http://www.chamonixapresski.com/

Scroll down and you can see that the problem I'm facing when adding location blocks as well as inserting the packages with VC.

Also you asked if i could send a screenshot. Where is the best place to send this?

Do you think you can send me your email so that I can send it please?

Regarding the CSS issue, you asked me if I was saving after i added the css. The answer is yes and it's not working.

I have added the following code and not one of them are working. Even after doing some simple tests like changing the H1 tag etc have no effect.

CSS is in the next msg.....
toshism
PURCHASED
24 months
Is there anyone out there who might be able to advise...

When installing the latest version of the theme (Now with the css editor in the DB settings removed)

Why would the Event and listings categories not be showing in the dropdowns when using the page slider "Search Items/Events Block"?

Now that the CSS editor has gone, what is the best way of editing/modifying CSS?
I did create a child theme and tried to do some CSS edits, but for some reason no matter what I try, the updated CSS is not working.

If anyone out there can help, I would appreciate it.

Thanks
AUTHOR TEAM
24 months
Hi,

The CSS of the theme is inside the file called main.css and not in the style.css file. Many plugins insert the changed CSS in the style.css file by default. Add the CSS changes directly into the main.css file and it will certainly work.

On the site you gave I can see the categories in the dropdown menu of the search section at the top of the homepage. I am checking on a Chrome browser. Possibly there are older versions of browsers that might not display that. Please let me know more details about the issue so I could investigate that further.


Thanks,
Vlad.
toshism
PURCHASED
24 months
Vlad, thank you for your reply. Please can we talk live on an I.M?

As you suggested previously I tried to send a message on Facebook and also email withjout any luck. I feel that with a quick interactive chat, we could progress a lot quicker than me sending a message and then waiting for days to get an answer.

Thank buddy.
Tosh
toshism
PURCHASED
24 months
The version of the theme that is live right now is version 1.0, when i activate the latest version, this is when the categories are not showing in the drop down.

This is also the case with the shortcodes not working which I mentioned on a previous question.

As I said previously, I have activated the old version of the theme because I need to progress with the work.

When we are talking I can activate latest version of the theme where you can see all of the errors I am talking about.

Thanks
toshism
PURCHASED
24 months
As with other people, when testing package subscription with paypal I'm getting the following error. You can see it in action when trying to subscribe to packages on this page: http://www.chamonixapresski.com/packages/

Please can you help with this?


Array ( [TIMESTAMP] => 2015-12-17T09:43:19Z [CORRELATIONID] => 5fe17f86279f0 [ACK] => Failure [VERSION] => 72.0 [BUILD] => 18308778 [L_ERRORCODE0] => 10002 [L_SHORTMESSAGE0] => Security error [L_LONGMESSAGE0] => Security header is not valid [L_SEVERITYCODE0] => Error )
toshism
PURCHASED
24 months
OK it seems like the error above was due to the fact that I was using real paypal api details while I was trying to test using sandbox testing.

I have now created sandbox testing accounts and now am recieving the following error:

Fatal error: Payment error code: #00003 in /homepages/40/d379947805/htdocs/chamonixapresski/wp-content/themes/DirectoryBuilder1stinstall/inc/payments/paypal/form-handler.php on line 140
toshism
PURCHASED
24 months
PAYPAL SUPPORT TEAM REPLIED TO THE ABOVE THREAD WITH THIS:

Dear Dinesh,

Thank you for an update.
The error you receive no indicates on some integration issue with your shopping cart/payment module.
In this case you could try to update it to up to date version.
In case if you stile experience same issue I would advise you to get in touch with your Webmaster or Shopping cart provider and ask them to check why you may have this issue.

Regards,

Elvis
Merchant Technical Support
PayPal
Customer By Web Form (Dinesh Jethwa) 12/17/2015 04:37 AM
Hi there,
you were absolutly right... on the website I was working in sandbox mode, but I was pasting in the live and read credentials.

After setting up accounts in sandbox and using what I believe to be the right information for:

API USERNAME
API PASSWORD
API SIGNATURE

Now when trying to make an order I receive this error:

Fatal error: Payment error code: #00003 in /homepages/40/d379947805/htdocs/chamonixapresski/wp-content/themes/DirectoryBuil
24 months
Good morning
Purchased your theme but its says requires "Directory Builder Plugin" When I click on instal takes me to a 404 error message. Can you help with this?

Thanks in advance
Ursu Alexandru
AUTHOR TEAM
23 months
Could you guide me through the process that got you to this point so I could better understand what wrong turn was taken on the way. I just verified myself on a fresh installed DBuilder and everything related to the installation on this plugin is working properly.
lenhez
PURCHASED
24 months
hello Alex/support, can you confirm you have received my email??? Thank you
24 months
Hi there,
I am looking at purchasing this theme and was wondering if there is an admin demo I can see? If not do you offer a money back guarantee? I have purchased a few different directory themes and not been able to try them out before I purchased. I essentially have wasted money searching for the theme that works best for what I am trying to do. By the looks of the demo of this theme it is exactly what I am looking for but again don't want to waste any more money. If you would like to discuss more maybe you can leave an email address so I can email you directly. Any help would be greatly appreciated.

Thanks in advance!
Johnny
AUTHOR TEAM
23 months
Hi,

There is no demo for admin available at the moment.

The refunds are done according to the policy of themesnap.com

If you can explain what are the options you are looking for, then we can assist you with explanation if that can be achieved or we can send you screenshots from the admin area.


Thanks,
Vlad.
24 months
Good morning
We can not install "Install Required Plugins" It takes us to a 404 error page and the theme
does not function without this. Please let us know if this is going to be an issue?
Ursu Alexandru
AUTHOR TEAM
23 months
I responded to your first comment.
24 months
Hi there,
Is there actually any support for this theme? Doesn't seem to be any answer via email or on this comment system. Any comments from anyone that has already purchased this theme?
AUTHOR TEAM
23 months
Hi,

There is support for the theme. All support is provided here in the comments section of the theme.


Thanks,
Vlad.
lenhez
PURCHASED
24 months
Hello support - I'm trying very hard here for a month - please do let me know if you have received my email and taken a look as promised? Thank you
HVyoga
PURCHASED
23 months
Hey I;ve set up my all listings page and its still giving me this error on myfront page in the search listing block (places)
IF YOU ARE THE ADMIN, PLEASE SETUP "ALL LISTINGS" PAGE IN BACKEND.

and it's not linking to all my listing
AUTHOR TEAM
23 months
Hi,

Can you send a screenshot or a link to the site?

Did you check if the page that you have set up in the DB Settings > Pages for "All Listings" has the "All listings vx" template set for it?

Do you have any listings set on the site?


Thanks,
Vlad.
HVyoga
PURCHASED
23 months
I am trying to switch to directory builder from event builder..

I switched the theme but its almost like the listings... places info is just missing? I can see all listings but I click on the listings and the listing is not found

the front page (home) places part of the search is missing and the add listing button is missing...

It's like I only have event builder info... ???
HVyoga
PURCHASED
23 months
Okay so I fixed the two previous things now I'm just stuck on my front page search. The categories and location drop down menu isn't displaying anything for events and places. I'm sure this would be an easy fix if I was techie but I am not. Thanks!
locoplata
PURCHASED
23 months
HVyoga I am having same problems as yours can you please share how you fixed your issues thanks.
HVyoga
PURCHASED
23 months
DB settings-> pages -> show add listting (this added the listing button)
I think I fixed the error on the front page by going to customize and making sure all the pages line up with the correct page - Ive been thru a lot of errors at this point its hard to figure out what worked for which thing

if you are having the map issue (map is black) going to DB settings-> general settings -> delete all the map code there and poof the map works

I'm pretty sure all my errors are coming from the dbsettings but I don't know how to fix it, as I'm not a developer.

I wish someone would actually get back to me about the slider issue (not showing categories or locations) cause that is a integral part of this theme!
AUTHOR TEAM
23 months
Hi,

Can you confirm that you have categories and locations set and saved and you can view them in the wordpress dashboard when navigating to Events or Listings in the menu on the left side?

Do you have listings created?

Can you provide a link to your site to check?


Thanks,
Vlad.
locoplata
PURCHASED
23 months
My page keeps showing raw html on frontend of site where I add it. Even in DB settings and visual composer and side bar.
http://mysaycheesecincinnati.com
locoplata
PURCHASED
23 months
Hello I have updated theme and now I keep getting raw html code displayed on fronted of the website in certain places using widgets, db setting, and certain visual composer posts. You can see for yourself here. Please help me out.
http://mysaycheesecincinnati.com
Ursu Alexandru
AUTHOR TEAM
23 months
There are some calls of the function esc_html($arguments) in the code that need to be deleted. Look in the places that you get the raw html code and remove the call to the esc_html function leaving the $arguments only. That should do it.
toshism
PURCHASED
23 months
HI, DID ANYONE USING THIS THEME TRY OR MANAGE TO CUSTOMISE EMAILS WHICH ARE SENT TO SUBSCRIBERS OR ADMIN?

IT WOULD BE NICE TO BE ABLE TO ADD A HEADER IMAGE OR SOME DECORATIVE DESIGN TO THE EMAILS.

IT WOULD BE GREAT TO CONNECT WITH BUYERS OF THIS THEME TO TRY AND RESOLVE ISSUES THAT ARISE AS I AND I'M SURE OTHERS ARE FINDING IT DIFFICULT TO GET TO THE BOTTOM OF PROBLEMS THAT MAY NOT BE DIFFICULT TO FIX.

YOU CAN FIND ME AT: https://www.facebook.com/toshymitsu
toshism
PURCHASED
23 months
Hello? Is there any chance that I could get some support for problems that I am facing with the theme?

If you are facing issues, perhaps collaborating with other people who have purchased the theme could be useful. You can find me at: https://www.facebook.com/toshymitsu

Thanks
toshism
PURCHASED
23 months
Can anyone tell me how to change the date format visible on the website?

Currently its something like: 01/11/2016 when I would like it to be 11/01/2016.

I changed the format in the General Settings in admin but it made no difference.
Ursu Alexandru
AUTHOR TEAM
23 months
Have you tried adding new events after changing the date system from the General Settings?
toshism
PURCHASED
23 months
Thank you for your reply Ursu, yes I have added events after changing the date. Actually I had set the date format as DD/MM/YYYY previous to any posting I added today.

Can I ask you, are you quite familiar with this theme? I ask because I did begin a very broken conversation with Vlad but unfortunately without resolution to a few questions that I needed to answer.

I think it would be great to have some sort of dialogue to try to get to the bottom of the problems I am experiencing.

I put together a little list of things that I would like to try and resolve on a google doc that can be seen here:
https://docs.google.com/document/d/1MX3CDLUuweTuUAjJ-1rdq0JbSZHik__Enr7mje-jI8c/edit

Perhaps we could talk via facebook or skype?
I have sent several messages to the themes dojo FB page and would appreciate it if there was a chance of communicating there?

Looking forward to hearing back from you.
Ursu Alexandru
AUTHOR TEAM
23 months
Hi , I sadly am not that accustomed to the theme - but am a fast learner and could probably find answers to your questions by asking the devs - we can communicate by mail if you want to. alecs.ursu@gmail.com - be sure to remind me who you are. I will ask the devs about the questions and we will get some answers rolling.
Regards,
Ursu Alex
ThemesDojo Support
23 months
is it possible to have it in multiple languages? wpml or polylang compatible?
Ursu Alexandru
AUTHOR TEAM
23 months
Yes it is WPML compatible.
23 months
Hi!

I sent an email a few days ago with some questions regarding your Directory Builder Pro theme and haven't received a response. We're very interested in purchasing the theme and I'm hoping you could give us more information on it before we make a decision.

We have a business that includes an exclusive online business directory component. Does this theme allow only admins (us) to add listings and events and users to rate and review these listings and events?

Does the Directory Builder Pro also include Event Builder? I understand Event Builder is a separate theme you guys created so I just want clarification.

Lastly, is it possible to get a walkthrough on the backend of the theme? I'm working with a small team of designers and developers and would like to know how customizable the theme is and how easy it is for our users to interact with it.

Thanks.
Ursu Alexandru
AUTHOR TEAM
23 months
Hi
- Does this theme allow only admins (us) to add listings and events and users to rate and review these listings and events?
>>Well if you allow users to Register on Your site (via the backend) All users will be able to post events , instead if you don't allow that and "hide" the Registration button and page altogether - you can create a site where only you are the person that puts up events and listings
-Does the Directory Builder Pro also include Event Builder? I understand Event Builder is a separate theme you guys created so I just want clarification
>>Well it doesn't "include" EventBuilder per say , but it has a lot of it's functionalities, with it's differences as well. This theme has included events , but different from EventBuilder.
-Lastly, is it possible to get a walkthrough on the backend of the theme?
>>Well we can't grant you admin access to the only "demo" theme that we have available for obvious reasons - but if you tell me what you're looking for or what ...
Ursu Alexandru
AUTHOR TEAM
23 months
... you're trying to accomplish with this - we can sort something out.
P.S. if you want we can communicate via email - mine is alecs.ursu@gmail.com - just be sure to remind me of yourself since I am getting a lot of support mail as you can expect.
Regards,
Ursu Alex
ThemesDojo Support
lenhez
PURCHASED
23 months
Hello support - This is ridiculous!! I'm trying very hard and have been very patient for a month - please do let me know if you have received my email and taken a look as promised? i have confirmed the email addresses as requested. Im simply asking if you have received an email. Its really bizarre!! Thank you
23 months
Hi

Gallery images are not being added to the parent_post so I am unable to provide the gallery feature to my users can you please advise on a fix.

Website discoverdevon.org.uk clean install demo where it also does not work devon.insigniacreative.co.uk

Alan
toshism
PURCHASED
22 months
Hi there, Im trying to ad code to the advertising section in admin but seem to be seeing code instead of the banner adverts. Any help appreciated.
Ursu Alexandru
AUTHOR TEAM
22 months
Tosh I sent you an email a couple of hours ago. Ready to help.
locoplata
PURCHASED
22 months
When someone clicks the claim listing button and admin receives it how do we give them control over the listing. I cannot find out how to do this.
Thanks
lenhez
PURCHASED
22 months
Still no help or assistance after months of asking. not really how you should treat paying clients. I wish you well in the future but will have to give up on the theme. I have tried all that i can to try and get help
22 months
Presales ?

So I can set different payment levels, free, $10/mth, 20/mth, yes?

Can I control features for each level? For example free level can't use reservation system and can't be contacted via a contact form on the site. Can I control that?

Thanks. This plugin looks super.
drstudio23
PURCHASED
22 months
I bought builder directory of themesnap, and I encountered many problems in the code.
If you create a base (eg. No streetview, no website), when the user goes to load the event still sees this information and can even insert them why ??

Then the image gallery (which is present on eventbuilder and should also be presented on builder directory). Of builder directory there. Because these problems in code ?. I spent $ 30 more to get less?

These my problems are also confirmed by the demo recording that you have of themesnap
azz Mek
PURCHASED
22 months
Hi
we purchase your product from themesnap, but we need the update v1.1 on the download it steel 1.0, and we have a bug with listing location
Ursu Alexandru
AUTHOR TEAM
22 months
Sorry for the lack of support these days , we were working on an update for DirBuilder and will be releasing one soon that will solve all your problems. A little more patience is all we ask for.
Regards,
Ursu Alex
ThemesDojo Support
drstudio23
PURCHASED
22 months
It was also resolved automatic deletion of past events?
drstudio23
PURCHASED
22 months
if I post a new package without the ability to enter the web site for example.
WHEN I GO TO ENTER A new EVENT GIVES ME OTHERWISE BE PUT ALL, AND GALLERY NOT present

I do not see any correction in this version !!
Ursu Alexandru
AUTHOR TEAM
22 months
Please send me login credentials and a link to your site at alecs.ursu@gmail.com and please elaborate your problem a bit more - I could not fully understand what your problem was.
azz Mek
PURCHASED
22 months
Hi Alex I buy your product but someting wrong about the sbmit listing can you send me your email I want to show you my directory link . And you tell me how I can fix the submit listing

thanks
Ursu Alexandru
AUTHOR TEAM
22 months
send me the credentials and your login at alecs.ursu@gmail.com and I will be able to help you
Ursu Alexandru
AUTHOR TEAM
22 months
also tell me who you are so I can distinguish your problem from the rest. Regards, Ursu Alex
22 months
Hi
is there any way to keep the events which are expired ? Event automatically deletes after starting date, i don't want them to be removed after starting date but move them to the bottom of the events list.
i appreciate your help.
thanks
Ursu Alexandru
AUTHOR TEAM
21 months
At the moment this is not a feature of the theme but we will take that into consideration.
Regards,
Ursu Alex
ThemesDojo Support
Sisrl
PURCHASED
21 months
Hi ThemesDojo!
Could you help me with an issue? I'm trying to import demo content to a local installation just to become familiar with the theme..I've tried a lot of times with the demo importer included in DB settings but nothing is imported. I've found other people with the same issue but the links to the xml files are not yet available. Could you help me? Thanks in advance!
Sisrl
PURCHASED
21 months
After a lot of attempts I've loaded the dummy content (menù elements and some pages results duplicated a lot of times)..But I've another question: how to add Font Awsome icons like in the demo. Thanks a lot!
Ursu Alexandru
AUTHOR TEAM
21 months
Hi, could you tell me where you want to add them?
You can go to fontawesome.io/icons and click on the desired icon then select the html that is there and add it where you need to.
Regards,
Ursu Alex
ThemesDojo Support
21 months
Hi there,

I have a presale question. Is it possible to change the default listing template so that different category can have different template and submission form. For example I'd like that cafes have different template than hotels. Many thanks.
Ursu Alexandru
AUTHOR TEAM
21 months
Hi , sorry this feature is not available. The listings have the same templates and the same submision form event if they are from different categories.
Regards,
Ursu Alex
ThemesDojo Support
21 months
Is this something you will be working on in the future since its called WP Builder PRO?
Ursu Alexandru
AUTHOR TEAM
21 months
No , I don't think so, but I will inform the devs. No future functionality changes were planned.
Sisrl
PURCHASED
21 months
Hi Alexandru,
thanks for your response! While waiting for you I found that there are a lot of bugs depending on the same issue. A lot of features (VC widgets like prices plans, cathegory listing in the home page) are appearing as "plain text" and are not correctly interpreted as html. In order to show you this problems (I solved it making some changes in the code but I definitely don't know if these changes will affect other parts of your work, and I'd like to ask for advice about it..) i need to send you some screenshot.
I know that supporting is a difficult work but this is definitively not an inexpensive theme, and we had great expectations about it. Thanks a lot!

http://i66.tinypic.com/2ijnlef.png
http://i64.tinypic.com/5y71hg.png
Ursu Alexandru
AUTHOR TEAM
21 months
Hi , could you please tell me more about the bugs and what support you need on alecs.ursu@gmail.com
Ursu Alexandru
AUTHOR TEAM
21 months
And add credentials and link to your site so I can help you along the way if you encounter more of these bugs
Sisrl
PURCHASED
21 months
Ehi Alexandru we have send you a couple of emails during last weeks without getting news :-(
Ursu Alexandru
AUTHOR TEAM
21 months
Hi , I have responded to you a bit after you posted your comment here.
Sisrl
PURCHASED
21 months
by the way we have wrote you:
1) We are actually working on a local test web site so I can't add your credentials at the moment.
The main problem we have found, as I told you in support forum, is that shortcodes in the home page returns html code as plain text as you can see in the images attached.
We solved this problem working on td-shortcode-events-categories-v2.php and the other shortcodes files at line 68 by substituting echo esc_html($option); with echo $option; for example..
Do you think this is a correct solution or it may cause different problems to the theme?
Do you think the original problem had another justification?
Thanks in advance for helping us.
Ursu Alexandru
AUTHOR TEAM
21 months
and here is what I wrote you.

Hello Vincenzo,
Sorry for the long wait , I was on holiday. Now I am back to support you guys.
Regarding your question : Yes. Removing the esc_html is the way to go. No this will not cause any problems, this has happened because we did an automated process that would add esc_html() to some places where it is actually usefull but didn't filter out the variables properly and that's why esc_html($option) happened. It is actually fixed in the current version that is running for a couple of weeks now.
Regards,
Ursu Alex
ThemesDojo Support
hristo
PURCHASED
20 months
Hello support, hope you guys are doing well...
Here is my problem:
If I create a package and choose some of the options, lets say Cover Image and save it, it's all working fine... but after the package is created, I can not uncheck or change anything that was previously selected, like that Cover Image I mentioned above... If I uncheck the option and save, nothing happenes, the checkbox stays sellected... Do you know why that might be?
toshism
PURCHASED
20 months
Hey there Alex U. Please could we try to resolve an issue we discussed a few weeks ago.
Thanks :)
20 months
Hi Team,

This is sreekanth....I sent you several mails but none of your team is responding ...Please help...
My Email - eng.sreekanth[@]gmail.com
RetailMedia
PURCHASED
20 months
Hi Team,

I am trying to display specific categories from the listings set. For example, i'd like to separate Drink Categories from Supplier Categories. Within the Listing Category V2 widget there are no parameters available for setting which categories to display. Can you please let me know how to do this? Cheers,
HiGH ROLLER
PURCHASED
19 months
Hey! I cant import the demo contect! I click on the "Import demo" and nothing happens! What should I do (WP 4.5.1)?
emanueler
PURCHASED
19 months
Hi Team,
I'm trying to change date format to dd/mm/yyyy but I can't find date settings solution! Can you help me please?
emanueler
PURCHASED
19 months
I've also a problem with visual editor in event detail... Every text I edit was deleted when I saved the page. I can only work with simple text editor (also visual composer doesn't work properly).
19 months
Hi,

We are considering to buy this template. Could you answer a few things where we are doubting about?

We would like to use this template to start a restaurant-listing website. Where restaurant owners can have an membership and create their own listings, visitors of the website will pick a restaurant of their choice and would like to make a reservation directly. This email needs to be sended to the restaurant and an other email address with the option to accept/refuse the reservation.

Is this all possible with this template and the included plugins? Hope so, that would save our day!

Greetings,
dumby805
PURCHASED
19 months
Hi I'm having some trouble can you please help me out?

Questions:

1) REVIEWS - the ability to Review the Listings and Events aren’t showing the ‘Leave A Review’ section with the stars - only 'Leave A Reply'
-I've added text to the review fields in Listing > Categories already and the reviews still arent showing up
-How do I 'attach a package' as I read on here?

2) LEAVE A REPLY - the 'Leave A Reply' section mentioned above is not the nice looking 'Leave A Reply' on the demo

3) is there a way to make a ‘Listing Directory’ vs a ‘Listing Amenity Director’ - I'm using Artists as the 'Listings' and would like to be able to use as an Artists Directory

4) Event URL Slug - is there a way to make the URL reflect the city you are in when looking at an event? I want the slug to be: City/Event Name

5) How do I edit the ‘Places / Events’ text on the box in the home page?

6) is there a bulk upload for events? Can I import a spreadsheet or something?
19 months
Hello, i am adding Review Fields to the listing categories, but the Review function is not working. Can you please help?
19 months
The responsiveness is really poor from the authors. Can someone please reply to emails or answer us here?
Nidal Alasal
PURCHASED
19 months
Hi
What paid and free plugins we have to use to make the theme work correctly on your theme Directory builder pro ( Default )?
and where the Theme Documentation Directory builder pro ( Default )?
dumby805
PURCHASED
18 months
Been 3 weeks I asked very clear questions there is no documentation or mention of it in here.

Is anyone going to help?
18 months
Hi,

I uploaded the theme in http://islam.events to create a event directory where people can upload events and users can register and buy tickets for the events.

So far so good until this stage. But i see very crucial function missing from this theme.
There is no option for the members to upgrade the package. Also how do admin assign a package for a certain member or change the package from back-end. This feature is very important to us. So can this be implemented into this theme.

In the member Account dashboard, there should be an option to upgrade/downgrade the package. To my surprise this can't be even done by Admin. Why this important feature is not implemented in such a great theme makes me wonder in vane. How long would it take to implement this feature?? I would also be interested to make some donation if this feature is implemented ASAP. Please let me know about this, thanks heaps. looking forward to positive response, cheers!
Sisrl
PURCHASED
18 months
Hello dear Alex, and ThemeSnap administrator, till today we had from you always partial answers and the theme is filled out of bugs... i dunno how to make it usable, it's needed a deep change into this crazy work. For all of these whom have bought this theme, what do you think if we open up a Git Hub page to solve the bugs?
THERE IS NO MANAGEMENT SYSTEM FOR MEMBERSHIP / AFFILIATION, IF YOU DO NOT WORK BY HAND ON THE DB YOU'LL NOT BE ABLE TO MANAGE IT;
THERE IS NOT END DATE FOR THE EVENTS,
THERE IS A TONS OF NOT FIXED BUGS
YOU HAVE TO WORK BY HAND TO MANAGE URLS, SEO MANAGEMENT IT IS INSANE
THIS IS THE WORST 96$ WASTED INTO A THEME WHICH NEEDS AT LEAST 3-4.000€ TO GET FIXED, AND I AM MAD LIKE HELL.
@THEMESNAP YOU should cancel this theme since it is a fraud, just it!
i'll cancel this if you'll answer to all the needed question with an update, by the next days.
bye
18 months
Hi
I just bought the theme and version of Visual composer does not work and is updating it's a little weird
cindyadelia
PURCHASED
18 months
Hai, I already purchased and cannot install it on my wordpress. Please fix it or I want to refund. Thank you
16 months
Is it possible to integrate google maps api in the location field on the homepage so it suggest your location and pulls in events near the user? Also is it possible to to integrate the YELP search api to populate listings in the template? Thank you!
16 months
Does anyone moderate the comment board?
15 months
Good day. Give or take how many listings will you be able to load at the same time, before experience a significant performance decay?

Thank you
beerscents
PURCHASED
15 months
Hi, I can't get anything to load into a menu. Can you help me please? I try to add the "events" page and it just spins. Thanks
14 months
I wondering which plugin I can use to make Classified website?
amyaturner
PURCHASED
14 months
I just purchased and installed the theme, and I followed the documentation instructions included with the download word for word. But when I try add or edit any Page or Post, I get a 500 Internal Server Error message. NOT good. when I deactivate the theme and activate a different theme, the Page and Post, the ability to edit Pages and Posts returns. I even tried deleting all the theme files from my server, re-downloading a new copy of the theme zip-file, and reinstalling the files. Same thing is happening.

When the theme is installed and activated, along with the Visual Composer and Layer Slider plugins installed and activated, I see a message that says "This theme requires the following plugin: Directory Builder Plugin." I see no such "plugin" included with the theme files. Is this a plugin separate from the theme?? If so, it's not included in the Plugins folder that came with the zip-file download.

I'm disappointed it's this hard to set up this theme.
Can you please assist.
amyaturner
PURCHASED
14 months
I figured out what caused the 500 Internal Error bug. I had Divi (theme) and Divi Builder (plugin) installed. Apparently one of those was interfering with Visual Composer (probably Divi Builder plugin, since it was activated while the Divi theme was deactivated).

When I deactivated Divi Builder, I was able to add and edit Pages and Posts again.

That said, it was still confusing to try to figure out how to get the default functionality of Directory Builder's pages (I.e., All Events, Edit Event, My Account, etc.) to start showing the content from the theme (search, category selection drop-downs, etc.). I finally found the Templates when editing an individual page and when I selected the relevant template for the page, it populated that page with the content and functionality. However, this is NOT in your documentation, and it's a key piece of making things work for the theme, so I highly recommend adding this to your documentation, so that confusion might be avoided by others.
amyaturner
PURCHASED
14 months
I'm now suspecting files are missing from the theme's zip-file download. It's taken me 2 hours to figure that out b/c the instructions are incomplete. The documentation shows images of a Demo WP Dashboard that has the following tabs on the left menu: "Listing", "Event", "Packages", "Testimonials", "Partners". I have NONE of those options. Please tell me how to get the full functionality for this theme.

My Dashboard is showing a message that says "This theme requires the following plugin: Directory Builder Plugin." I don't see that plugin included in the zip's Plugin folder.

At this point, the functionality is not working; the "Add Event" button is not working, the Edit Event does present a form to fill out, but when I'm logged in as a test user, fill out that form, and click "Update", it doesn't SAVE the listing to my account.

Also, non-admin users should not have access to view all the media images, but they do.

No clue what is going on, please let me know what I'm missing.
amyaturner
PURCHASED
14 months
I'm now suspecting files are missing from the theme's zip-file download. It's taken me 2 hours to figure that out b/c the instructions are incomplete. The documentation shows images of a Demo WP Dashboard that has the following tabs on the left menu: "Listing", "Event", "Packages", "Testimonials", "Partners". I have NONE of those options. Please tell me how to get the full functionality for this theme.

My Dashboard is showing a message that says "This theme requires the following plugin: Directory Builder Plugin." I don't see that plugin included in the zip's Plugin folder.

At this point, the functionality is not working; the "Add Event" button is not working, the Edit Event does present a form to fill out, but when I'm logged in as a test user, fill out that form, and click "Update", it doesn't SAVE the listing to my account.

Also, non-admin users should not have access to view all the media images, but they do.

No clue what is going on, please let me know what I'm missing.
jolzzon
PURCHASED
12 months
Hi, when I am trying to import one of the demos there is no Preview Image and nothing happens when I am clicking Import. how is this supposed to work?
Roman Bitca
AUTHOR TEAM
12 months
Hello jolzzon. First of all we need to check if you have some server-side time or memory limit. <br> Email me at roman.themesdojo@gmail.com and we will figure it out. <br>
-Roman
just bought this theme, but i can see some error. is there anyway i can confirm i have a genuine version ?
seriously guys, dont fall with the design. the all the administration function is super crap. dont waste your money. i'm started to pissed off. i should get the admin demo before proceed buying.
Dumawil
PURCHASED
10 months
Hi,

I sent a few email last week, still no response. Issues regarding the pricing plan display and we would like to move the sidebar to the left permanently, header of the site is not displaying properly.
Dumawil
PURCHASED
10 months
Here is a link to the website : http://blactory.com/
vippt
PURCHASED
9 months
Hello

Got this error on homepage:

Warning: array_keys() expects parameter 1 to be array, object given in /home/xxxx/public_html/wp-content/themes/DirectoryBuilder/inc/lib/td-colors.php on line 7

How to fix it?

Thank you
Hi Alex

I am very interested in your system but I have a few questions before buying it. I went through all that exists in terms of plugin in classified ads in wordpress, classipress, classiera, classiads and others. I have spent a lot of time figuring out and configuring these systems, which in my view are incomplete and lack real and complete assistance. Your system comes close to what I'm looking to create a regional classifieds site like our national site in France the Bon Coin. Is this possible with your system?
- 1. Can you create personalized fields according to the categories of ads?
- 2 Can you directly display a page for a region, I have created a map of the clickable regions and I would like that the visitor could arrive on his search engine of the site exclusively on the chosen region?
If this is possible I think I will buy your system ....
thank you

Patrice
azz Mek
PURCHASED
9 months
Hi
Important!!!!!!!!!
I have a probleme with Update in progress." My setup paypal is fine
azz Mek
PURCHASED
9 months
Hi
Important!!!!!!!!!
I have a probleme with Update in progress." and doesn't refresh. the user has the option to close the info box. nothing happens also My setup paypal is fine
Hi,

I have few errors in the home, the google api functions not working and some errors in shortcodes. Are you going to solve this problems?
Game
PURCHASED
8 months
When do you think, we will get an update on this theme?
8 months
Hi Alex,
Got a pre-purchase questions on Featured listings. Can we randomly change the featured listing just like in 'manta.com'. i mean first few listing appear when we open the site and when we reload next batch listing. Is it possible. ?
Please let me know
Thanks
Jacob
8 months
Hi Alex,
Got a pre-purchase questions on Featured listings. Can we randomly change the featured listing just like in 'manta.com'. i mean first few listing appear when we open the site and when we reload next batch listing. Is it possible. ?
Please let me know
Thanks
Jacob
Roman Bitca
AUTHOR TEAM
7 months
I think that at the moment it's not possible.
7 months
Hello
7 months
I am waiting to hear from you pls reply
Thanks
I bought the theme more than 1 month ago and it's still full of errors and the author is missing. We are very disappointed and without solutions.
Roman Bitca
AUTHOR TEAM
7 months
Hello Adrià Cutillas, just answered to your email. Sorry for delay.
Thanks Roman. The theme now works perfect. Errors have been solved. Good work.
Roman Bitca
AUTHOR TEAM
7 months
Good luck with our project.
7 months
Tired of trying to make sabai work. Your theme looks like a fit for my small tourist town business directory goal. However, one question. I use Stripe. Will recurring/subscription/renewal work? Thanks.
Roman Bitca
AUTHOR TEAM
7 months
Our theme do not have recurring/subscription/renewal at the moment.
7 months
I have a WP multi-site setup, as a few businesses and artists here do not have websites. If they want a site of their own (not a directory site, just a simple business site & blog), do I need an extended license? Actually, it may be moot, as I will let them choose from other themes, not directory related.
CurlyHost
PURCHASED
7 months
Do you offer refunds? I clicked on this from a site that said that this was a directory plugin not a directory theme and didn't read closely enough to realize what it was I was purchasing. I already have a theme set up on the site and just need something I could add to that existing theme.
kfdteh
PURCHASED
6 months
Hi Alex (Themedojo), I've recently purchased your Directory Builder Template from Themesnap and have some querries for you.

Major Bug (needs to be fixed):

1. Expiration Date
a. If a Listing requires Admin approval, no "item_expiration_date" is set. Therefore making the listing show up indefinitely without ever being deleted, even though the Package has an expiration limit.

2. Visual Composer does not work (endless preloader loop)
a. When trying to Edit a Post with Visual Composer on the Backend and Frontend, the editor does not finish loading.
kfdteh
PURCHASED
6 months
Hi Alex (Themedojo), I've recently purchased your Directory Builder Template from Themesnap and have some querries for you.

Major Bug (needs to be fixed):

1. Expiration Date
a. If a Listing requires Admin approval, no "item_expiration_date" is set. Therefore making the listing show up indefinitely without ever being deleted, even though the Package has an expiration limit.

2. Visual Composer does not work (endless preloader loop)
a. When trying to Edit a Post with Visual Composer on the Backend and Frontend, the editor does not finish loading.
kfdteh
PURCHASED
6 months
1. Users - we have 2 different user roles: Member, and Vendor.
a. Can we restrict 'Upload Listing' to Vendor roles only?
b. How do create separate Member and Vendor registration, and add custom fields to the form, with different T&C for each registration form?
c. Can we allow users to Edit Profile in My Account?
kfdteh
PURCHASED
6 months
2. Expiration Date
a. Can we show Expiration Date on each Listing under My Account?
b. How to check/change Listing Expiration Date from wp-admin?
c. Does the theme send an email reminder to users when their Listing is expiring soon? We want to set email notifications 1 month before the Listing ends.
d. The template sends an email to the Admin daily to indicate which packages have expired, but does not give any information such as which Listing title and User info. Can you help add this to the email?
e. Can the user Renew their Listing if they purchase another Package before the Listing expires? If not, how can we implement this?
f. Change Duration from number of Days to number of Weeks and set expiration date accordingly (Per Week instead of Per Day)
kfdteh
PURCHASED
6 months
3. Payment System
a. How do we add additional payment gateways?
b. Is themedojo able to do paid customisations for this?

4. Testimonials
a. How do we allow users to add Testimonials from the Frontend?

5. Packages
a. How to stop user from purchasing a Free plan multiple times?
b. What is the Gallery upload size limit?

6. Tracking
a. Can we see a User’s Registration Date?
b. How to see the Package that a user purchased, and which Listing it’s tied to?
shabs345
PURCHASED
6 months
Hello, when importing the Demos I click Import Demo and nothing happens. I've tried in both chrome and firefox. can you please advise?
shabs345
PURCHASED
6 months
Hello, I cannot get the Visual Composer to work, it just endlessly loads. Can you please let me know how to fix this issue? Thank you.
6 months
Hello, is it possible to link Listings to their events? For example a Bar listing may have different events during the week. I would like the different events to display on their listing page.

Thanks, Ron
cgeske
PURCHASED
4 months
Hi,
I am trying to install the plugin via upload to wordpress and via FTP (adding the plugin to the plugin folder), but both ways don't work and the plugin does not appear on the list.

I am uploading the 2nd zip folder inside the "big" zip file.

Can you help me? What am I doing wrong?
cgeske
PURCHASED
4 months
Hi,
I am trying to install the plugin via upload to wordpress and via FTP (adding the plugin to the plugin folder), but both ways don't work and the plugin does not appear on the list.

I am uploading the 2nd zip folder inside the "big" zip file.

Can you help me? What am I doing wrong?
Roman Bitca
AUTHOR TEAM
1 month
I'm not sure where your problems is, but I'm sure that this problem did not comes from our theme.
v16
PURCHASED
1 month
Hmm, ThemeSnap needs to remove this ASAP. There isn't ANY support on this theme ARGGGGG
Roman Bitca
AUTHOR TEAM
1 month
What problem do you have? How can I help you?
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